Description The GCC Project Analyst will work under direct supervision of the GCC Program Manager and be responsible for providing project management support, and assistance in all aspects of project analysis and delivery. The Project Analyst will be responsible for: + Maintain key activities by supporting day-to-day operational, governance and tactical activities on projects. This includes documenting communication needs, tracking issues and actions within meetings in the PM’s absence and creating project plans, schedules, as needed. + Adhere to established project management methodologies and standards while carrying out responsibilities. + With the support of project managers, the PA also assists in documenting customer requirements, communication planning and execution, documenting risks, resolving issues and escalating issues when necessary to the Project Manager. Required Qualifications + 2+ years of experience with project life cycle / business analysis + Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. + Demonstrates good judgment in selecting methods and techniques for obtaining + solutions. + Networks with senior internal and external personnel in own area of expertise. Education and Certifications + Required: Bachelor's degree Hours and Work Schedule: + 40 hours per week + Monday-Friday + Hybrid schedule: 3 days in office, 2 days WFH is required for this role. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 08/31/2025