**Responsibilities** + Schedule and coordinate customer fulfillment requests for project. + Monitor project schedule, escalate discrepancies and support issue resolution. + Serve as primary scheduling and operations point of contact for project and external stakeholders. + Develop and implement program and scheduling procedures and process improvements. + Establish and maintain all project documentation including all service protocols, records and reports according to the scope of work and SOPs. + Complying with data protection law, including responding promptly to queries + Conducts Monthly reconciliation + Develop and coordinate all information and communications for assigned project. + Update and maintain internal databases, tracking systems and project plans. + Prepare, analyze and distribute status, tracking and project reports. + Prepare presentation materials for meetings and project summary data. + Provide project management and operational support as directed by stakeholders. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled