**Overview** The Program Admin Support will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations. **Essential functions, duties & responsibilities:** + Establish and maintain strong client relationships with assigned account(s). + Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner. + Promote a strong safety culture and safe work environment. + Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement. + Motivate and develop the team while supporting organizational change. + Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved. + Perform daily quality control inspections to ensure quality standards are met or exceeded. + Adapt departmental plans and priorities to adapt to operational challenges. + Perform time studies to optimize operational tasks, schedules, and staff allocation. + Look for opportunities to increase revenue by providing additional or periodic services to the client. + Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary. **Education** : + Bachelor’s degree or equivalent experience. **Experience** : + 3 to 5+ years of experience, including 2+ years of supervisory experience. **Other** : + ·Ability to adjust work schedule as needed to support the operation. + Must have strong communication with C-suite and above executives. + Great business acumen + Preferred proficiency with Google Suite. + Working knowledge of OSHA safety standards and regulations. + Ability to grow strong relationships across all levels of the organization. + Ability to work through ambiguity and maintain composure in a variety of situations. + Passion for excellence backed by a track record of accountability, collaboration, and integrity. + Ability to effectively lead a staff of direct reports. + Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills. + Ability to work in a fast-paced work environment balancing multiple projects and embracing change. + Ability to resolve issues under tight timeframes and pressure. + Ability to prioritize assignments and projects and to multi-task within restricted time constraints. + Excellent written and verbal communication, team building, and planning skills. + Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills. + Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients. **Pay:** $ $90,000 - $120,000 The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) Same Posting Description for Internal and External Candidates REQNUMBER: 126723 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.