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HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.
We are currently seeking a high calibre professional to join our team as a Programme Director.
Role Purpose:
The Programme Director within Client Change Onboarding is responsible for leading and managing large scale complex global strategic change programmes and business transformations with the business and delivery partners. Additionally, they may be required to lead a portfolio of programmes which aim to meet an overarching strategy for a given region or business function. They will support in managing regional business relationships as well as being accountable for making complex business wide decisions, delivery of quality assurance, delivering high value financial improvement initiatives and creating an environment for the development and capability within priority markets.
As a senior leader they need to be able to operate at executive level, across regions and global businesses. They work closely with the Regional Heads of Client Onboarding and Project Delivery to ensure alignment with the wider change portfolio and the Group Strategy, Values and Behaviours.
Responsibilities:
Define the shape and structure in developing the programme plan (which could be multi-country or cross business); review and refine resource requirements and engage with stakeholders to create buy-in for the planActively manage and co-ordinate the programme roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefitsInfluence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectationsSupport regional leadership in managing and leading change in region / country through deployment of priority programmes and provide inputs in strategic change planningObtain buy-in from and influences senior management and stakeholders for all key programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plansOversee the tracking of strategic programme risks/issues/dependencies, assess the impact on the benefit realisation for the programme/portfolio and take action to minimise impactBuild collaboration between global businesses and programme teams, sharing good change ideas and ensuring programme work is recognised within markets and business areasWork with resource practices to ensure global programmes have sufficient resource allocation for priority markets and changes get implemented successfully into the marketsPromote a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivityInspire confidence in the future vision and generate excitement, enthusiasm and commitmentPromote an environment of inclusion, diversity, collaboration and trust within the GroupBuild and sustain commitment to long term goals across multiple teams - drives people advocacy, trust, confidence and integrity to inspire enthusiasm for achieving these