Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Programme Director.

Role Purpose:

The Programme Director within Client Change Onboarding is responsible for leading and managing large scale complex global strategic change programmes and business transformations with the business and delivery partners. Additionally, they may be required to lead a portfolio of programmes which aim to meet an overarching strategy for a given region or business function. They will support in managing regional business relationships as well as being accountable for making complex business wide decisions, delivery of quality assurance, delivering high value financial improvement initiatives and creating an environment for the development and capability within priority markets.

As a senior leader they need to be able to operate at executive level, across regions and global businesses. They work closely with the Regional Heads of Client Onboarding and Project Delivery to ensure alignment with the wider change portfolio and the Group Strategy, Values and Behaviours.

Responsibilities:

Define the shape and structure in developing the programme plan (which could be multi-country or cross business); review and refine resource requirements and engage with stakeholders to create buy-in for the planActively manage and co-ordinate the programme roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefitsInfluence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectationsSupport regional leadership in managing and leading change in region / country through deployment of priority programmes and provide inputs in strategic change planningObtain buy-in from and influences senior management and stakeholders for all key programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plansOversee the tracking of strategic programme risks/issues/dependencies, assess the impact on the benefit realisation for the programme/portfolio and take action to minimise impactBuild collaboration between global businesses and programme teams, sharing good change ideas and ensuring programme work is recognised within markets and business areasWork with resource practices to ensure global programmes have sufficient resource allocation for priority markets and changes get implemented successfully into the marketsPromote a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivityInspire confidence in the future vision and generate excitement, enthusiasm and commitmentPromote an environment of inclusion, diversity, collaboration and trust within the GroupBuild and sustain commitment to long term goals across multiple teams - drives people advocacy, trust, confidence and integrity to inspire enthusiasm for achieving these

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Programme Director.

Role Purpose:

The Programme Director within Client Change Onboarding is responsible for leading and managing large scale complex global strategic change programmes and business transformations with the business and delivery partners. Additionally, they may be required to lead a portfolio of programmes which aim to meet an overarching strategy for a given region or business function. They will support in managing regional business relationships as well as being accountable for making complex business wide decisions, delivery of quality assurance, delivering high value financial improvement initiatives and creating an environment for the development and capability within priority markets.

As a senior leader they need to be able to operate at executive level, across regions and global businesses. They work closely with the Regional Heads of Client Onboarding and Project Delivery to ensure alignment with the wider change portfolio and the Group Strategy, Values and Behaviours.

Responsibilities:

Define the shape and structure in developing the programme plan (which could be multi-country or cross business); review and refine resource requirements and engage with stakeholders to create buy-in for the planActively manage and co-ordinate the programme roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefitsInfluence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectationsSupport regional leadership in managing and leading change in region / country through deployment of priority programmes and provide inputs in strategic change planningObtain buy-in from and influences senior management and stakeholders for all key programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plansOversee the tracking of strategic programme risks/issues/dependencies, assess the impact on the benefit realisation for the programme/portfolio and take action to minimise impactBuild collaboration between global businesses and programme teams, sharing good change ideas and ensuring programme work is recognised within markets and business areasWork with resource practices to ensure global programmes have sufficient resource allocation for priority markets and changes get implemented successfully into the marketsPromote a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivityInspire confidence in the future vision and generate excitement, enthusiasm and commitmentPromote an environment of inclusion, diversity, collaboration and trust within the GroupBuild and sustain commitment to long term goals across multiple teams - drives people advocacy, trust, confidence and integrity to inspire enthusiasm for achieving these

Required Qualifications, Knowledge and Experience:

A. Qualifications and Experience:

A high quality degree level education with first class academic track record – Highly desirable.A professional project/programme management qualification (e.g. PRINCE2) – Desirable.Fund Administration Experience – Desirable.Expert in Change Management.Expert in Project Programme Methodology.Ability to operate and influence at senior level.Ability to demonstrate leadership of people and teams on a daily basis.Excellent organisational skills, credibility with senior stakeholders self-starter who can operate on own initiative.In depth knowledge of investment administration industry, as well as sectors in which our clients operate.Flexibility and adaptability.

B. Knowledge and Capabilities:

Candidates are expected to be Point of excellence in;

Rapid Issue ResolutionOpportunity AssessmentFeasibility StudyBusiness Case DevelopmentOversightStakeholder ManagementProject PlanningCost Benefit ManagementRisks Issues ManagementResource Planning ManagementGovernance

Candidates are expected to be Best Practice in;

Quality AssuranceScope ManagementCommunicationReporting

Candidates are expected to be competent in;

Investment GovernanceChange Tracking and ReviewGovernance Design ExecutionResource Demand ManagementPortfolio PlanningInternal ConsultancyTest Planning

Candidates should also:

Must be a strong communicator both verbal and written with a comprehensive understanding of content and context.Displays good presentation skills and can tailor communication methods for the audience, environment and setting.Engages stakeholders proactively.Is an active listener and displays good inter-personal and communication skills (differentiate by role complexity).Strong inter-personal, communication and leadership skills (differentiate by role complexity).Able to work with individuals at all levels.Ability to build and maintain highly effective working relationships with colleagues, clients and third parties.Good team building skills.Good Team player.Shows good planning time management skills with the ability to prioritise multiple tasks effectively.Able to prioritise and manage conflicting demands.Demonstrates good organisational skills.Strong leadership and matrix management skills.Able to articulate a challenging strategic vision and motivate people to achieve this.Demonstrates interest and ability to support and develop people.Strategic mind-set, with strong conceptual, creative and analytical content.Strong problem solving skills and able to perform under pressure.Displays good negotiation and influencing skills and can use these skills appropriately.Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision).Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability.Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstancesResponds positively to challenge, showing consideration for others views and taking these into account when making decisions.Ability to seek compromise.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Required Qualifications, Knowledge and Experience:

A. Qualifications and Experience:

A high quality degree level education with first class academic track record – Highly desirable.A professional project/programme management qualification (e.g. PRINCE2) – Desirable.Fund Administration Experience – Desirable.Expert in Change Management.Expert in Project Programme Methodology.Ability to operate and influence at senior level.Ability to demonstrate leadership of people and teams on a daily basis.Excellent organisational skills, credibility with senior stakeholders self-starter who can operate on own initiative.In depth knowledge of investment administration industry, as well as sectors in which our clients operate.Flexibility and adaptability.

B. Knowledge and Capabilities:

Candidates are expected to be Point of excellence in;

Rapid Issue ResolutionOpportunity AssessmentFeasibility StudyBusiness Case DevelopmentOversightStakeholder ManagementProject PlanningCost Benefit ManagementRisks Issues ManagementResource Planning ManagementGovernance

Candidates are expected to be Best Practice in;

Quality AssuranceScope ManagementCommunicationReporting

Candidates are expected to be competent in;

Investment GovernanceChange Tracking and ReviewGovernance Design ExecutionResource Demand ManagementPortfolio PlanningInternal ConsultancyTest Planning

Candidates should also:

Must be a strong communicator both verbal and written with a comprehensive understanding of content and context.Displays good presentation skills and can tailor communication methods for the audience, environment and setting.Engages stakeholders proactively.Is an active listener and displays good inter-personal and communication skills (differentiate by role complexity).Strong inter-personal, communication and leadership skills (differentiate by role complexity).Able to work with individuals at all levels.Ability to build and maintain highly effective working relationships with colleagues, clients and third parties.Good team building skills.Good Team player.Shows good planning time management skills with the ability to prioritise multiple tasks effectively.Able to prioritise and manage conflicting demands.Demonstrates good organisational skills.Strong leadership and matrix management skills.Able to articulate a challenging strategic vision and motivate people to achieve this.Demonstrates interest and ability to support and develop people.Strategic mind-set, with strong conceptual, creative and analytical content.Strong problem solving skills and able to perform under pressure.Displays good negotiation and influencing skills and can use these skills appropriately.Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision).Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability.Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstancesResponds positively to challenge, showing consideration for others views and taking these into account when making decisions.Ability to seek compromise.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.