**Company description** Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips. Go ahead, the world is waiting. Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital. Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL. Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape. Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience. **Overview** **About APEX Exchange:** APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing. We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients. APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients. In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India. **Description:** As the Technical Solutions Manager you will serve as the technical backbone of our campaign operations, ensuring smooth activation, accurate measurement, and rigorous adherence to best practices across all programmatic and digital media buys. This is a a critical role in bridging the gap between strategy, media execution, and technology. Sitting within the digital operations team, this role will provide hands-on support across the full campaign lifecycle—from activation to post-campaign analysis—ensuring all campaigns are technically sound, measurable, and optimized for success. This person will be responsible for maintaining the technical integrity of our media campaigns by implementing robust tracking solutions, troubleshooting live issues, and proactively enforcing best practices. They will serve as a key point of contact between our trading team, analytics, and platform partners to reduce operational inefficiencies, minimize risk of errors, and ultimately drive stronger media performance and client trust. As digital media becomes more complex and data-driven, this role is essential to maintaining operational excellence at scale, while freeing up traders and account leads to focus on higher-value strategic work. **Key Responsibilities:** Campaign Support & Activation + Provide hands-on technical support during campaign setup and trafficking, particularly in DV360 and other programmatic or social platforms. + Ensure proper implementation of tracking pixels, floodlights, and tagging across campaigns. + Collaborate with trading teams to troubleshoot delivery or setup issues in real-time. Troubleshooting & Issue Resolution + Act as the first point of contact for resolving technical issues such as low delivery, tag mismatches, ad collision, brand safety violations, and viewability problems. + Work cross-functionally with platforms, vendors, and internal stakeholders to diagnose and resolve campaign-related issues efficiently. Attribution & Measurement + Ensure accurate setup of tracking and conversion measurement across tools like Campaign Manager, GA4, DV360, and social platforms. + Support in reconciling discrepancies across platforms and investigating attribution gaps. + Provide clear documentation and technical consultation on measurement strategy. Best Practices & Quality Assurance + Enforce compliance with internal SOPs, platform policies, and client-specific requirements. + Conduct periodic audits of live campaigns to ensure proper naming conventions, tracking, and inventory selection are followed. + Maintain a checklist and provide recommendations to improve campaign hygiene and performance consistency. Innovation & Enablement + Stay up to date with new platform features and beta tools, and share learnings with the broader team. + Provide enablement to internal teams through documentation, training, and 1:1 support sessions. + Actively contribute to developing internal frameworks, templates, and automated QA processes. **Qualifications** + A Bachelor’s Degree in Digital Marketing, Media & Communications, Computer Science, Information Systems, Data Analytics or Business with a specialization or coursework in digital media, advertising, or marketing technology. + 3–5 years of experience in a technical operations, ad tech, or digital media role. + Proficiency in platforms such as DV360, Campaign Manager 360, Google Tag Manager, Google Analytics, Meta Ads Manager, TikTok Ads, and similar. + Solid understanding of tracking, attribution, and data discrepancies across platforms. + Strong problem-solving skills and ability to explain technical concepts clearly to non-technical stakeholders. + Excellent organizational and documentation skills. Bonus points: + Familiarity with SQL, Looker Studio, or Python for data troubleshooting and reporting automation. + Previous experience in media agency, ad tech vendor, or publisher-side technical support. + Knowledge of server-to-server tracking and privacy-compliant measurement practices.