Program Strategist
SHI
**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive – in our offices or yours.**
**Job Summary**
The Program Strategist is responsible for designing, driving, and executing strategic programs that foster a high-performance culture, enable professional growth, and strengthen organizational capability within PPSS. This role collaborates across the business—including HR, leadership, learning and development, sales, and key stakeholders—to deliver impactful initiatives in culture, employee enablement, leadership development, communications, and innovation. The Program Strategist owns the roadmap for critical programs, ensures clear ownership and accountability, and champions communication, inclusion, and continuous improvement.
**Role Description**
+ Develop and own the Culture Roadmap, ensuring alignment with organizational values and business goals.
+ Design and manage enablement programs focused on professional development, tactical skills, GenAI, and emerging business needs.
+ Oversee and serve as point of contact for all SHI programs (new hire onboarding, Inspire mentorship, Ignite, Horizon, Lead Program, Leverage Your Leaders, etc.), ensuring robust follow-up and measurement.
+ Collect feedback and manage the Mentorship Program (Inspire), connecting talent to experienced leaders.
+ Collect feedback and manage the Mentorship Program (Inspire), connecting talent to experienced leaders.
+ Lead and facilitate major organizational events such as awards programs, leadership workshops, and panel discussions.
+ Oversee and manage organizational email aliases, ensuring timely and accurate information flow.
+ Own and manage the department’s updates and presentations, creating starter decks, agendas, and assigning owners.
+ Represent the department in cross-functional initiatives, ensuring alignment and adoption of best practices.
+ Develop and manage AI/ML (Artificial Intelligence/Machine Learning) initiatives to drive efficiency and effectiveness.
**Behaviors and Competencies**
+ Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.
+ Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
+ Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
+ Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
+ Business Acumen: Can develop and execute business plans to drive growth and profitability.
+ Strategic Implementation: Can take ownership of complex strategic initiatives, coordinate cross-functional teams, and ensure successful implementation and outcome.
+ Planning: Can take ownership of complex planning initiatives, collaborate with others, and drive efficient execution.
+ Initiative: Can proactively seek out challenges, take ownership of complex initiatives, collaborate with others, and drive innovative ideas and results.
+ Conflict Resolution: Can resolve complex conflicts and negotiate win-win outcomes.
+ Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
+ Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.
+ Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
+ Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.
+ Multi-Tasking: Can take ownership of complex multi-task initiatives, collaborate with others, and drive results.
+ Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.
+ Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.
**Skill Level Requirements**
+ Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
+ Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organizational goals and deliver intended benefits on time and within budget - Intermediate
+ Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development - Intermediate
+ Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
+ Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate
**Other Requirements**
+ Completed Bachelor’s Degree or relevant work experience required
+ Demonstrated success in program strategy, enablement, or culture/change management roles.
+ Experience designing and delivering professional development, leadership, or onboarding programs.
+ Proficiency with Microsoft Office Suite (including SharePoint, Teams, OneNote, PowerPoint).
The estimated annual pay range for this position is $80,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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