Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Program Manager II, you will be responsible for abstracting clinical data for the mechanical cardiac assist registry (INTERMACS) and heart transplantation cases. A caregiver in this role supports accreditation surveys by maintaining knowledge of regulatory standards and develops operational, quality, and research reports to drive continuous improvement. Within this role, you will manage implementations and maintenance of designated programs while serving as a coach and mentor for other positions in the department. **A caregiver in this position works remotely, weekdays 8:00am-5:00pm.** A caregiver who excels in this role will: + Develops, implements, manages and maintains operational systems and activities. + Serves as a liaison with all levels of the organization and outside community. + Manages multiple priorities and projects with competing deadlines. + Allocates time to meet completion requirements. + Serves as a coach and mentor for other positions in the department. + Reviews and monitors adherence to Human Resources policies and corporate compliance procedures. + Other duties as assigned. Minimum qualifications for the ideal future caregiver include: + Bachelor's degree in Business Administration, Healthcare Administration or related field. + Offset: Associate's degree and five years of experience may substitute the Bachelors degree requirement. + Offset: Master's degree and two year of experience may substitute for one year of experience. + Three years of experience in project management, data analysis and systems training. + Demonstrated team, leadership, organizational and problem-solving abilities. Preferred qualifications for the ideal future caregiver include: + Data analysis experience in a healthcare setting preferred. + Transplant Regulatory data abstraction + Mechanical Assist Device data abstraction (this job has oversight of VAD Program data management) + Knowledge of Solid Organ Transplantation (specially heart) and abstraction regulatory requirements + Proficiency with Microsoft office + Data Management and analytical skills + Knowledge/ familiarity with electronic EMR (EPIC) and preferably Phoenix epic transplant module + Can effectively collaborate with clinical team, administrative team and IT team Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + Ability to perform work in a stationary position for extended periods + Ability to operate a computer and other office equipment + Ability to communicate and exchange accurate information + Ability to travel throughout the hospital system **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment as required for procedures. **Pay Range** Minimum hourly: $27.65 Maximum hourly: $42.17 The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities