Program Manager (HVRP) Job Details Job Location Fresno - 1900 N Gateway - Fresno, CA Position Type Full Time Education Level High School Salary Range $30.00 - $30.00 Hourly Description POSITION SUMMARY: Person in this position will be is responsible for overseeing the daily operations, staff, and compliance of the program, ensuring that services effectively support homeless veterans in achieving meaningful employment and long-term stability. This role involves strategic planning, program development, staff supervision, grant compliance, and community partnerships. Essential Job Functions include those listed below. ESSENTIAL JOB FUNCTIONS: + Manage the overall implementation of the HVRP contract, ensuring adherence to federal grant requirements and performance benchmarks. + Supervise program staff, providing leadership, guidance, and professional development opportunities. + Oversee client services, including employment readiness training, job placement, and supportive services coordination. + Develop and maintain partnerships with employers, community organizations, and veteran service agencies to enhance service delivery. + Ensure accurate and timely reporting of program outcomes, financials, and grant compliance documentation. + Monitor program performance, utilizing data-driven strategies to improve services and outcomes. + Represent the program in meetings, conferences, and community outreach efforts. + Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and + Perform all other duties as assigned. Qualifications ESSENTIAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and Competencies: + Strong leadership, organizational, and communication skills. + Knowledge of HVRP regulations, veteran services, an employment support programs. + Ability to build and maintain relationships with key stakeholders, including employers, government agencies, and service providers. + Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality. + Professional appearance and demeanor. + Military/Veteran preferred. + Must have the ability to obtain and maintain a successful background check. + Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required. + CPR Certification, First Aid Certification, and an annual Tuberculosis test. + During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you. EDUCATION and/or EXPERIENCE: + Minimum 3-5 years of experience in program management, workforce development, or veteran services. + Graduation from an accredited four-year college with a degree in Social Work, Human Services, Business Administration, or related field is strongly desired. + High School diploma or its equivalent is required. LICENSURE/CERTIFICATION: + Not applicable for this position. WORKING CONDITIONS: + Work is primarily performed in an office or in an office setting. + Some outdoor activities may be required. ESSENTIAL PHYSICAL AND MENTAL DEMANDS OF THE JOB: The employee must be able to perform the following essential duties and activities with or without accommodation: PHYSICAL DEMANDS: + Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 10 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations using approved physical de-escalation techniques. + Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly. + Requires hearing: Hearing is required to receive and communicate detailed information through oral communication. + Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility. + The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee. MENTAL DEMANDS: + Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions. + Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions. + Requires the ability to work under stress and in emotionally charged settings. + The ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de-escalation techniques.