Portland, ME, 04104, USA
2 days ago
Program Manager - CTO Infrastructure
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we’re excited about what’s next. Join us. **General Summary:** Are you a strategic leader with a passion for driving complex IT initiatives? We’re looking for a seasoned IT Program Manager to spearhead mission-critical infrastructure programs that shape the future of our technology landscape. What You’ll Lead: Data Center Relocations – Plan and execute seamless transitions with minimal disruption. Annual Disaster Recovery Exercises – Ensure resilience and readiness across systems. Modernization Initiatives – Drive innovation across hybrid environments (on-prem & cloud). What You Bring: Proven success in leading large-scale IT programs with cross-functional teams. Strong technical fluency to navigate infrastructure, cloud, and disaster recovery domains. Exceptional communication skills to distill complex initiatives into clear, executive-ready updates. Why Join Us? Be at the forefront of transformative IT projects. Collaborate with senior leadership and key stakeholders. Make a tangible impact on our organization’s operational excellence and future-readiness. **Job Specifications** Required: + 7+ years of IT project/program management experience with a focus on infrastructure, data center operations, or disaster recovery. + Proven experience creating and delivering executive-level presentations and status updates (PowerPoint, dashboards, briefings). + Deep understanding of IT infrastructure domains: networking, data center operations, cloud platforms, server/storage, and disaster recovery. + Strong organizational skills and ability to manage multiple large-scale initiatives simultaneously. + Excellent communication and interpersonal skills, with the ability to influence technical and business stakeholders. + Experience with tools like MS Project, JIRA, Confluence, or similar. **Preferred:** + PMP, PgMP, or related project/program management certifications. + ITIL or COBIT familiarity. + Previous experience working with third-party data center or cloud service providers (e.g., Equinix, AWS, Azure). + Experience in regulated environments (e.g., healthcare, finance) with a focus on business continuity and resiliency. **What Success Looks Like** + Executives consistently receive clear, actionable, and forward-looking updates with minimal need for technical translation. + Infrastructure and resiliency programs are delivered on-time and within budget, with measurable impact on uptime, performance, or risk reduction. + Stakeholders across technical and business units trust program leadership and feel well-informed and engaged throughout the lifecycle. **Key Responsibilities** + Program Oversight:Lead cross-functional programs related to IT infrastructure, resiliency, data center modernization, and CTO Disaster Recovery initiatives from planning through execution. + Executive Communications:Prepare and deliver clear, concise, and insight-driven presentations, dashboards, and updates for CIO-level audiences, steering committees, and other executives. + Stakeholder Engagement:Serve as the primary liaison between infrastructure teams, cybersecurity, application owners, business units, and external vendors to ensure alignment and transparency. + Risk & Issue Management:Proactively identify risks, dependencies, and blockers; develop mitigation plans; and escalate appropriately to avoid delays or service impacts. + Program Governance & Reporting:Establish and maintain program documentation, status reports, executive summaries, and metrics that accurately reflect progress and business impact. + Budget & Resource Planning:Support budget tracking, vendor SOW management, and resource planning to ensure on-time and on-budget delivery of program milestones. + Disaster Recovery Coordination:Oversee planning and execution of annual DR testing, ensuring compliance with business continuity policies and regulatory requirements. \#LI-AD1 \#LI-SOUTHCAROLINA ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
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