Program Manager- Community/Transition (YSC III) - Colorado Springs Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4987607) Apply  Program Manager- Community/Transition (YSC III) - Colorado Springs Salary $77,340.00 - $100,548.00 Annually Location Colorado Springs, CO Job Type Full Time Job Number IKA 00899 06/26/2025 Department Colorado Department of Human Services Division OCYF (Office of Children, Youth & Families) Opening Date 06/27/2025 Closing Date 7/13/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 2864 S Circle Dr suite 300, Colorado Springs, CO 80906, USA FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information Amber.Holcomb@state.co.us How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information This position is open to current Colorado residents only. Please note: This recruitment may be used to fill multiple vacancies. Division of Youth Services: Southern Region Office Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) Description of Job Please Note: This position has hybrid work arrangements, employees are expected to report to the office at least 2 days a week. These arrangements are subject to change. About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates numerous secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: https://www.colorado.gov/cdhs/dys About this Unit: This work unit exists to provide a continuum of services for detained youth and youth who are committed to the Department of Human Services, Division of Youth Services. The unit also serves to represent the Division with local juvenile justice partnerships, committees, statutorily mandated boards, and governmental/private entities including but not limited to: district attorneys, public defenders, county departments of human services, judicial officers, juvenile probation, local school districts and mental health centers. This unit provides oversight and fiscal support for detention services that may include screening, assessment, community supervision and treatment of pre-adjudicated youth through the Colorado Youth Detention Continuum. This unit also provides case management and juvenile parole services to youth committed to the custody of the Colorado Department of Human Services, Division of Youth Services. This includes planning and oversight for youth in residential placement, facilitation of multi-disciplinary teams, the development of transition plans and parole plans, and the active monitoring of juvenile parolees in the community. The region is charged with ensuring the safety and security of each youth, staff, and the community according to Colorado law. The Southern Region Office is responsible for resource development and management to facilitate service provision and includes but is not limited to personnel, and contract programs, throughout 21 counties and seven judicial districts. About this Position: This position develops, improves and oversees transition of youth throughout the DYS continuum. Key responsibilities include developing links to sustained support for youth and families and managing and supervising transition and parole services for the purposes of safety, consistency, and effectiveness for improved outcomes and recidivism. In addition, this position participates in Community Collaboration related to the Colorado Youth Detention Continuum and Collaborative Management Programs, crossover youth, and partnering with local stakeholders for seamless information sharing and transition throughout the continuum of care. This position works strategically on behalf of the Regional Director and Division to plan, develop, and operationalize bed management plans, provide expertise around community and provider resources, referral processes, system capacity, and Southern Region Office operations. Summary of Job Duties: Community Liaison: + Determine what Division subject matter expertise and resources might be helpful and available. + Work collaboratively with local and state agencies to address barriers across systems + Determine needs for resource development in various locations. + Develop and maintain sustainable community connections and resources for youth and families. + Identify and share community resources with other juvenile justice professionals. + Develop contacts and relationships with key stakeholders within all 7 Southern Colorado judicial districts to ensure timely service delivery and referrals. + Represent the Division and the Southern Region in community juvenile justice committees, projects, and programs to include, but not limited to Collaborative Management Programs and collaborations related to the Colorado Youth Detention Continuum. Program and Resource Development: + Develop processes and practices to ensure smooth transitions for youth and families throughout the Division of Youth Services continuum. + Develop processes to ensure frequent and on-going communication and collaboration/oversight with the Division of Youth Services contracted providers. + Develop referral contacts and processes to ensure timely access to resources. + Design and implement Division of Youth Services provider fairs. + Develop and maintain a library of shared resources for the Southern Region team. + Develop methods and processes for evaluating effectiveness of services and programs. + Participate in all areas of program development in the Southern Region, including but not limited to, Sanctuary Implementation, Restorative Justice, Victim Services and Transition Programming. + Provide technical assistance in the implementation of new Division initiatives and policies or procedures connected to transitional services. Transition and Parole Services: + Provide oversight of transitional and aftercare services founded upon evidence-based programs and practices + Advise, train, coach and counsel Client Manager/Parole Officer in job duties specific to transitioning of youth and special assignments. + Facilitate discussions and engage in problem solving when performance issues are identified. + Provide ongoing consultation with Client Managers to ensure clients identified individual risk and needs are being addressed, and client managers know how to secure requested services. + Assess and identify gaps, needs or barriers impacting clients, families or service delivery. + Review and approve of MDT recommendations regarding non-residential support services. + Serve as the Southern Region expert on committees, meetings, and work groups connected to transition programming, resources and processes. + Represent the Southern Region in various meetings and subcommittees as assigned. Bed Management: + Track the incoming and outgoing flow of youth and determine and authorize youth movements. + Provide direction and information regarding facility needs, waiting lists, and bed availability to Client Managers and Multi-Disciplinary Teams to help determine appropriate and timely placement. + Determine the type and specific information about the youth to be entered into tracking spreadsheets that are shared with various personnel. + Schedule and facilitate youth placement discussions. + Assist with scheduling transports with the sheriff’s department or DYS staff. Performance and Data Collection, Interpretation, and Management: + Determine information to be reported on identified youth in the Division and Department data reporting systems. + Determine outcome/performance measures for non residential contacts/providers. + Compile expenditures information and analyze relative to outcomes of youth. + Determine strategies and action plans based on statistical outcomes. + Collect, analyze, and report on data requests from the Department and determine the means to improve outcomes on a regional level. + Determine the information to be shared with regional staff. Leadership: + Assist with determining what strategies will be used for ensuring compliance with audit finding. + Complete internal investigations related to critical incidents. + Oversee and direct implementation of DYS Policies and Procedures within the Southern Region. + Implement the DYS strategic plan along with members of the Southern Region Management Team. + Advise, train, coach and counsel Client Manager/Parole Officer in job duties specific to transitioning of youth and special assignments. + Negotiate issues between region and facilities or providers, assist with issues arising from clients and families, as well as navigate resistance to change pertaining to new management principals. + Determine agenda topics for management team meetings and various committee meetings based on current needs, issues, trends and recommendations as it relates to case management, bed management and resource needs. + Facilitate discussions with various entities and stakeholders. + Facilitate discussions about and share information on relevant performance issues. + Participate in all areas of program development in the Southern Region, including but not limited to, Sanctuary Implementation, Restorative Justice, Victim Services and Transition Programming. + Represent the Southern Region in various meetings and subcommittees as assigned. + Other duties as assigned Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Experience is calculated on a full-time equivalency basis, therefore, it is important to accurately notate the hours you averaged per experience section entry. Volunteer work or related type of experience may be used to meet the qualifications, but must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement. MINIMUM QUALIFICATIONS: Option 1 - Experience: + Seven (7) years of experience working with children/youth, corrections work with detained and/or adjudicated youth, or youth counseling. + Please note: This experience must be clearly documented on your application and the supplemental questions must be answered. OR Option 2 - Experience & Education: + A combination of related education in behavioral science, childhood development, correctional science, corrections, counseling, counseling psychology, criminal justice, criminology, education, guidance and counseling, helping/human services, human and development, police science, psychology, public safety, rehabilitation counseling, social work, sociology or youth and adult corrections. and/or relevant experience working with children/youth, corrections work with detained and/or adjudicated youth, or youth counseling equal to seven (7) years. Preferred Qualifications: + Strong understanding of Colorado’s Juvenile Justice System, CDHS policies and procedures, and statewide human services agencies and regulations. + Experience working with diverse populations and addressing issues of equity and inclusion. + Experience with trauma informed practices + Demonstrated ability to establish collaborative relationships with internal and external customers, i.e., Community Providers, Courts, Pre-trial, Community Review Boards, Parole Boards, District Attorney’s Office, Probation, Public Defender's Office, + Previous case management experience + Previous leadership experience + Experience with designing and implementing programs, projects or initiatives + Strong communication skills + Bilingual Conditions of Employment: + Must be available by phone in case of urgent matters and emergencies to answer questions, provide input or complete necessary paperwork + The Diana Screen®, a sexual risk screening tool, is administered to all applicants to the Division of Youth Services (DYS) seeking positions of trust with children and teens to help ensure that ethical boundaries between children and adults are maintained. At the DYS, the safety and protection of the youth who have been entrusted to us is our #1 priority. The results of the Diana Screen will be provided to the Division of Youth Services and may be used as part of the Division's decision on whether I am selected. + Must be 21 years old or older. + Current/Valid and unrestricted US Driver’s License. + This position requires travel to state-wide regional offices and attending meetings at different locations. This position will require being physically present at the various locations across the state to meet training needs. This position will have access to vehicles at the Southern Region Office and will need to have the ability to travel throughout the work week. + Must have no felony convictions and no violent history. + Must be able to pass a drug screen. + Must pass a Full Background check: CBI name check and fingerprint check; Colorado court database; Medicare fraud database; Reference checks; Professional License Verification (if applicable); PREA (Division of Youth Services Only); For those with direct contact with children: Trails check; For those with direct contact with adults at the Mental Health Institutes, Regional Centers and Veterans Community Living Centers: CAPS. + Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Supplemental Information How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply) The Assessment Process For additional recruiting questions, please contactamber.holcomb@state.co.us About Us: If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer: + Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans + Medical and dental health plans + Employer supplemented Health Savings Account + Paid life insurance + Short- and long-term disability coverage + 11 paid holidays per year plus vacation and sick leave + BenefitHub state employee discount program + Employee Wellness program MotivateMe + Excellent work-life programs, such as flexible schedules, training and more + Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . Our Values: We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans. Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement. We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado. Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public. We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy. Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans. We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? + Yes + No 02 The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. + This information is available to me and I have read this information. + I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) 03 Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. 04 If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position. 05 Due to the youth population served, incumbents of this position must be at least 21 years of age. Are you 21 years of age or older? + Yes + No 06 Travel is required periodically throughout the month on an as needed basis. Are you willing and able to accommodate this condition of employment? + Yes + No 07 Please answer the following application questions in detail and as specific as possible, including your years of experience with each task. These responses are formally reviewed and heavily weighted in the structured application review process. Please acknowledge your understanding of this. + I understand my answers to the application's supplemental questions will be reviewed and assessed in the Structured Application Review process. 08 The Division of Youth Services has adopted the Sanctuary Model, which is designed to establish a trauma-informed and trauma-responsive organizational culture that benefits both the people it serves and the people and systems within the organization. Describe your understanding of a trauma-informed and trauma-responsive culture from an organizational setting and a residential setting. Include any key elements essential to creating and maintaining such a culture. 09 Please describe in detail your approach to working with vendors, customers, and stakeholders. Provide an example of how you have obtained information, cooperation, and services from vendors, customers, and stakeholders. 10 Can you describe a time when designed or led the implementation of a new program, project or initiative? What was your role in the process, what were the key considerations, and what steps did you take to ensure success? 11 Please give us an example of when you had to fit into a new team or large, complex system. What were your challenges? What did you do to overcome them? Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email