Job Description 

Job Title:  Program Manager

Job Level: Manager

Function:  CE

Location: Mumbai

Reporting to: Digvijay Singh

Date: 1 Mar 2023

#Project Management Experience of 5 years, preferably in Telecom and networking projects.

(Key responsibilities)

# Delivery of network as per the defined project Management/Service Delivery process, within the scope & timeline agreed with the customer.

# Meeting assigned revenue targets

# Customer & internal Stake holder management during the project execution cycle

# Ensures revenue recognition, timely and accurate invoicing, and monitors project receivables.

# Take initiatives to improve the quality of project implementation, improvisation may be on the deliverables to customer or may be internal e.g. related to support handover.

# Perform SIP & Repeat fault reduction

# Ensures SLA adherence, Fault management, Config & Capacity Management & Partner Management

#Technical Expertise

On Cisco routers and switches. Should have awareness or configuration know how to ensure network deployment.   Should have experience of MPLS or IP VPN project implementation for customers having multiple sites. Exposure on lease lines, RF, IPLC Circuits and SDH equipment