Alpharetta, GA, 30009, USA
9 hours ago
Program Manager
**Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Program Manager **About your role:** You will lead the implementation of core banking and payment system initiatives. They work cross-functionally to ensure projects are delivered on time, within scope, and budget. This role requires strong knowledge of core payment systems and financial regulations, along with the ability to manage stakeholders and vendors effectively. **What you’ll do:** + Lead the implementation of core banking and payment system initiatives, including real-time payments, card processing, and SWIFT transactions. + Develop detailed project plans, define scope, objectives, timelines, and deliverables. + Work cross-functionally with business stakeholders, IT, compliance, and third-party vendors. + Monitor project progress, resolve roadblocks, and ensure on-time delivery within scope and budget. + Act as a liaison between business units, technology teams, and external payment vendors. + Engage with regulators and auditors to ensure compliance with financial industry standards. + Identify and mitigate project risks related to fraud prevention, cybersecurity, and regulatory requirements. + Lead process improvement initiatives to enhance efficiency and customer experience in payments processing. + Prepare and present status reports, KPIs, and post-implementation reviews for senior management. **Experience you'll need to have:** + 6+ years of project management experience in banking, payments, or financial services. + 6+ years of experience with core payment systems (ACH, RTP, SWIFT, SEPA, FedNow, Wire Transfers). + 6+ years of experience in project management tools (JIRA, MS Project, Trello). + PMP, PRINCE2, or Agile/Scrum certifications. + Strong communication, stakeholder management, and problem-solving skills. + Bachelor’s degree in business, finance, IT, or related field and/or equivalent military experience. **Experience that would be great to have:** + Experience in implementing banking transformation projects (core banking migration, digital payments, open banking). + Knowledge of FinTech integrations, API-based banking, or blockchain payments. + Hands-on experience in banking software (Temenos, FIS, Fiserv, ACI). + Familiarity with financial regulations (PSD2, PCI-DSS, AML, ISO 20022, NACHA). This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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