Description The Supply Chain team is looking for an experienced Program Manager with a strong delivery record and leadership experience to own and manage strategic, cross-functional operations and business initiatives. Flow Control acts as bridge between all operations teams across first, middle and last mile and is responsible for seamless planning and execution during peak and off peak periods. This role involves driving critical decisions with cross functional teams, senior leadership along-with an ability to drive data driven discussions. An Flow Control is a highly visible and emerging role in Amazon AU from driving ownership, earning trust of stakeholders to delivering results. This position involves regular communication with Operation Teams, senior management, and project sponsors on status, risks and change control. Flow Control will focus on deep diving forecasting performance to build a robust output, by keeping plans, feedback and goals aligned between all the above mentioned stakeholders. This role will oversee the ownership, coordination and administration of all aspects of an on-going program including volume and capacity forecasting and execution. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Transportation. You know and love working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and enthusiastic about partnering with the business to deliver results. You would be a self-starter, comfortable with ambiguity, able to think big and enjoy working in a fast paced environment. Key job responsibilities - Manage the supply chain network systems configurations for our Fulfillment centers, Middle Mile and Last Mile networks. - Partner closely with First, Middle & Last mile. - Partner with Global teams on product deployment to support network visibility on flow. Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.