Job Posting Title:

Program Manager, Operations Coordinating Group

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

Purpose

The Program Manager leads the planning, execution, and oversight of strategic, cross-functional programs that support UT Health's mission and operational goals. This role is specifically responsible for overseeing workflow processing, education and training for departments utilizing the intake workflow, as well as supporting the Director of the Operations Coordinating Group and generally responsible for managing multiple related projects, ensuring they align with organizational priorities and deliver measurable outcomes. The Program Manager works closely with project managers, clinical and administrative leaders, finance, IT, and external partners and ensures that programs are delivered on time, within scope and budget, and in compliance with applicable regulations and internal policies.

Responsibilities

Leads Program Planning and Execution

Develops and maintains comprehensive program plans aligned with strategic goals.

Defines program scope, deliverables, milestones, and success metrics.

Coordinates cross-functional teams to ensure timely execution.

Tracks progress and adjusts plans as needed.

Ensures alignment with organizational priorities and leadership expectations.

Manages Stakeholder Engagement, Communication, and Reporting

Builds and maintains strong relationships with internal and external stakeholders.

Develops and implements communication strategies tailored to specific audiences.

Facilitates regular status meetings and provides timely, transparent updates.

Prepares and delivers reports, dashboards, and presentations to communicate program status, risks, and outcomes.

Ensures alignment and transparency across all program participants.

Oversees Budget and Resource Allocation

Develops and manages program budgets in collaboration with finance.

Monitors expenditures and ensures cost-effectiveness.

Coordinates resource allocation across projects and departments.

Identifies funding needs and opportunities.

Prepares financial reports and justifications for leadership.

Ensures Program Compliance and Risk Management

Identifies and mitigates program risks and issues.

Ensures compliance with regulatory and organizational policies.

Maintains documentation and audit readiness.

Conducts program evaluations and implements improvements.

Develops contingency plans for critical risks.

Supports Organizational Strategy and Innovation

Aligns programs with long-term strategic initiatives.

Identifies opportunities for innovation and process improvement.

Leads change management efforts related to program implementation.

Benchmarks best practices and integrates them into programs.

Contributes to strategic planning and decision-making.

Required Qualifications

Bachelor’s degree in Business Administration, Healthcare Administration, Public Health, or a related field.

Minimum of 5 years of experience in program or project management, preferably in a healthcare or complex organizational setting

Relevant education and experience may be substituted as appropriate.

KNOWLEDGE/SKILLS/ABILITIES

Organizational Agility

Navigates complex organizational structures and informal networks to get things done.

Builds coalitions across departments.

Anticipates resistance and plans accordingly.

Gains support through influence rather than authority.

Planning

Scopes tasks and projects effectively, sets goals, and develops realistic timelines.

Aligns resources with priorities.

Adjusts plans based on changing conditions.

Tracks milestones and deliverables.

Dealing with Ambiguity

Operates in uncertain or rapidly changing environments comfortably.

Makes decisions with incomplete information.

Maintains focus during uncertainty.

Encourages flexibility in others.

Drive for Results

Demonstrates a strong track record of meeting goals and delivering high-quality outcomes.

Tracks performance metrics.

Holds self and others accountable.

Celebrates milestones and achievements.

Interpersonal Savvy

Builds effective relationships with a range of people.

Listens actively and empathetically

Resolves conflicts diplomatically

Builds trust across different teams

Preferred Qualifications

Master’s degree in Business Administration (MBA), Public Administration (MPA), or a related field

7 or more years of experience managing cross-functional programs in healthcare or the public sector

Experience with Lean, Six Sigma, or other process improvement methodologies.

Salary Range

$86,456 + depending on qualifications

Working Conditions

Standard office equipment

Repetitive use of a keyboard

May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.