Program Manager, Learning, Amazon Flex
Amazon.com
We are hiring an experienced learning program manager to orchestrate complex, cross-functional learning experience design initiatives. In this role, you will drive strategic learning programs from conception to completion while ensuring seamless collaboration between diverse teams. As a program manager with a specific focus on projects, you’ll plan how the Amazon Flex Learning Experience Design team executes on our most important goals. You’ll be responsible for driving operational excellence and long-term strategic initiatives in the learning space within one of the fastest growing organizations.
Key job responsibilities
Project & Timeline Management
- Establish and track key milestones, dependencies, and critical paths
- Identify and mitigate risks proactively
- Drive accountability across teams to meet deadlines and deliverables
Information Management & Communication
- Design and implement communication frameworks to ensure transparent information flow across teams
- Create and maintain documentation systems for program tracking and reporting
- Own approvals for learning projects, driving clarity in decision making with leaders
Learning Design & Vendor Management
- Develop learning design plans: define objectives, complete task analysis, and select appropriate learning modalities
- Manage vendors throughout the content development lifecycle to launch learning assets
About the team
At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.
Key job responsibilities
Project & Timeline Management
- Establish and track key milestones, dependencies, and critical paths
- Identify and mitigate risks proactively
- Drive accountability across teams to meet deadlines and deliverables
Information Management & Communication
- Design and implement communication frameworks to ensure transparent information flow across teams
- Create and maintain documentation systems for program tracking and reporting
- Own approvals for learning projects, driving clarity in decision making with leaders
Learning Design & Vendor Management
- Develop learning design plans: define objectives, complete task analysis, and select appropriate learning modalities
- Manage vendors throughout the content development lifecycle to launch learning assets
About the team
At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.
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