Description Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager who contributes to our mission of developing selling partner trust. This role brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and improves selling partner experience. It's a unique opportunity to get broad exposure to Amazon Retail leadership and Tech partners of JP/worldwide. If you love a challenge and have a passion to transform Amazon JP selling partners trust, we want to talk to you. What Can Be Achieved Via This Position • Create and communicate an engagement philosophy and vision that will affect change through “thought leadership”. • Champion the voice of the ‘vendor’ and collaborate with local and global teams to generate innovative solutions and challenging business problems and future needs. • Understand the future direction of the business and adapt the delivery strategy of learning solutions. Key job responsibilities • Research and develop workflows to help build selling partner trust • Develop programs and solutions essential to develop JP selling partner capabilities, partnering with Retail Leadership teams and business SMEs. • Identify business challenges/needs via executing researches and deep-dives (e.g. company-wide surveys and interviews) and propose future directions and necessary actions to JP Retail Leadership for their alignment. • Own and develop multiple capability development materials throughout end-to-end lifecycle (incl. problem framing, program justification, proposal to leadership, contents development and launch, adoption, and inspection). • Collaborate with Global selling partner teams to leverage existing global solutions + programs and develop new content for JP selling partners. • Define short-term and long-term goals / roadmap for selling partner management • Establish clear goals for measurement and monitor them to continuously improve contents for people development maximization. About the team Japan Consumer Innovationの詳細はこちら Learn more about Japan Consumer Innovation Japan Consumer Innovationの社員インタビューはこちら (https://www.amazon.co.jp/b?ie=UTF8&node=21174376051) Employee Interview for Japan Consumer Innovation Amazon is striving to be Earth’s Best Employer. Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon (https://www.aboutamazon.jp/news/working-at-amazon/?utm\_source=hr&utm\_medium=owned&utm\_campaign=working2022) Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.