Description Amazon Japan is looking for an strategic, service-oriented Program Manager for our inbound supply chain services team. You will be responsible for developing business strategy, driving service adoption and establishing solid mechanism and processes for growing the program. This highly visible role will engage with broad stakeholders across multiple organizations and be exposed to senior leaderships for strategic decision making. The right candidate strives for delivering results, driving the program expansion engaging with broad stakeholders. You need to think big to achieve both of the best customer experience and process simplification. At the same time, you are detail-oriented and can dive deep to understand complex processes across vendors and Amazon "Gemba" so as to deliver a streamlined customer experience. You must be able to lead at a senior level, establish trust with broad stakeholders to deliver result. You will work closely with Retail business teams, Ops supply chain and technical teams. Key job responsibilities - Strategy development: articulate holistic business strategy for driving program adoption - Problem solving: Solve complex business challenges through data-driven analysis. - Drive program growth: Create clear paths to successful program implementation and growth - Build mechanisms: Develop mechanisms that deliver lasting results and simplifies the process - Review mechanisms: Hold internal business reviews to track performance and deliver necessary improvements - Engage with leadership: Present clear options and tradeoffs to leadership and back recommendations with specific data and examples. About the team Japan Consumer Innovationの詳細はこちら Learn more about Japan Consumer Innovation Japan Consumer Innovationの社員インタビューはこちら (https://www.amazon.co.jp/b?ie=UTF8&node=21174376051) Employee Interview for Japan Consumer Innovation Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.