Amazon's Brand Protection Initiatives (BPI) team is seeking a Program Manager to help drive initiatives that protect customers and brands from counterfeit, fraud, and abuse. In this role, you will work closely with senior leadership to execute programs that maintain trust in Amazon's stores globally.

The Brand Protection Initiatives (BPI) team serves as the central hub for addressing critical brand protection challenges across Amazon's ecosystem. Acting as the single-threaded owner, BPI drives end-to-end solutions for complex brand issues that require cross-team collaboration. The team ingests and prioritizes major brand pain points from various stakeholders, and its core functions include conducting comprehensive root cause analysis, developing sustainable solutions through cross-functional collaboration, and establishing clear communication channels for both internal and external stakeholders. Through systematic problem-solving and strategic stakeholder engagement, BPI works to prevent recurring issues, enhance brand protection mechanisms, and drive continuous improvement in Amazon's brand protection capabilities.

Key job responsibilities
Execute brand protection programs and support strategic initiatives across multiple teams
Analyze data to identify trends and opportunities for program improvements
Create and maintain documentation for processes and procedures
Collaborate with legal, tech, and business teams to implement solutions
Track and report program metrics and KPIs
Support stakeholder communication and prepare regular program updates
Help develop and implement process improvements
Assist in managing relationships with internal and external partners