Description Amazon India is looking for an experienced Program Manager based in Bangalore who shares Amazon’s customer obsession and is keen on redefining the Recommerce industry in India. Recommerce is an emerging business with huge potential in India. It involves building businesses and programs around the reverse flow of goods and driving maximum value and lowest cost to serve. This role is within the Liquidations Charter of Recommerce. The candidate will get a chance to independently drive various programs related to improving Liquidations business of Amazon IN. We are seeking someone with demonstrated history of successfully owning medium-large complex problems and engaging with cross-functional teams, directly and through influence. As a Liquidations Program Manager you will have to engage extensively with Operations and FC teams, Selling partners, Liquidation Vendors, Business managers, Legal, Finance teams to drive effective removals for the unsellable/damaged inventory. You will also get an opportunity to directly contribute to 3Y product and program ideas and showcase your long-term business problem solving skills. Key job responsibilities · Review primary, secondary market research data and benchmarking studies to continually size the Liquidation market in India. · Setup scalable mechanisms/process to fix and reduce Liquidation process defects · Drive improvements in Liquidator experience through various initiatives · Represent business in various review forums like Weekly/Monthly Business Reviews · Deep dive into operational challenges faced by Liquidation team, Ops teams, Sellers, Liquidators and establish processes to improve execution rigor - Comfortable with document writing and presenting/driving alignment with leadership/stakeholders. Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.