At Amazon, we're looking for a results-driven Program Manager to lead our medical annotation operations. You will work closely with a of large medical professionals, driving operational excellence through data-driven decision making and continuous process improvement.

Key job responsibilities
Operations Management
- Manage daily work allocation and scheduling for medical annotators at scale
- Monitor real-time annotation queues and redistribute workload to prevent bottlenecks
- Create predictive analytics for capacity planning
- Ensure compliance with operational policies and procedures

Productivity Management
- Develop scalable frameworks to track, audit and report productivity of each individual annotators-based volumes and quality of annotations
- Implement productivity improvement initiatives
- Coordinate with medical quality manager on complex cases

Reporting
- Generate daily, weekly, and monthly quality reports and performance analytics
- Develop comprehensive BI dashboards for reporting to AHS and One Medical leaders