Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exhilarating role as a Program Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights.

As Program Management Lead – Culture Transformation you will be primarily responsible for overseeing and orchestrating efforts for the successful implementation and execution of the Growth Habits Advocate initiative. This role involves coordinating and coordinating with various functions and managing the program's milestones as part of a broader enterprise-wide effort ensuring that growth habits are effectively embedded within the firm.  As an integral part of the Culture Transformation Team, you will also support initiatives to build belief and mindsets receptive to culture change, enable behaviour’s and sustain culture change across Kyndryl. You will support leaders, managers, individual contributors across Kyndryl through a variety of initiatives to embed our new culture – The Kyndryl Way – that drives Kyndryl to be a partner and employer of choice.

This position will collaborate across the enterprise to develop and support integrated strategies and coordinated operational plans, including stakeholders responsible for but not limited to sales, business, operations, communications, marketing, engagement, experience, recognition, talent acquisition, learning and wellbeing. Culture Transformation sits within the Kyndryl Chief Transformation Office with co-executive sponsorship by the Chief Transformation Officer and Chief Human Resources Officer. 

Stakeholder Management: Identify key culture stakeholders who will play a pivotal role in Kyndryl’s commitment and ability to transform its culture, embrace and live The Kyndryl Way.

Plan and execute change actions and readiness interventions that drive greater levels of commitment to The Kyndryl Way and driving habits adoption that led to desired business growth.

Ensure ongoing communication and updates on project progress and adopt an “interventionist mentality” to align needed resources when there are “blockers” to progress.

Collaborate across the enterprise to develop and support integrated strategies and coordinated operational plans, including stakeholders responsible for but not limited to sales, business, operations, communications, marketing, engagement, experience, recognition, talent acquisition, learning and wellbeing.

Communications: Support Communications and Marketing teams to broadly share enterprise culture efforts, ensuring that culture change messages and tonality are fully integrated

Leverage strong written and verbal communications skills to tailor messages for a variety of audiences

Cultivate relationships with key stakeholder groups to identify success stories of Kyndryl’s lived culture

Drive creative ways of engagement on building towards the firm’s culture vision

Leadership: Work with Kyndryl leaders as well as Growth Habits Advocates across the enterprise to build belief and mindsets receptive to culture change, enable behavior and sustain culture change across countries and functions.

Support creating thought leadership for the organizational culture change enablement strategy, design, and programming; bring innovative, cutting-edge approaches that go beyond the “typical” methodologies for culture change execution

Build capability of stakeholders to adopt a human-centered change management approach as developed by the Transformation Office

Enables best practices sharing among key culture influencers and stakeholders, including project outcomes with Transformation Office

Project Management & Execution Risk Management: Work with internal stakeholders to understand business issues, articulate opportunities, define success metrics, develop interventions, and implement solutions for complex, enterprise-wide projects – all to enable growth and culture-changing outcomes

Raise issues or risks that could adversely impact the realization of The Kyndryl Way; Develop possible solutions and mitigation plans; Articulate key risks and mitigation plans to Kyndryl leadership

Support and / or lead ad hoc project teams as required

Builds organisational commitment needed to enable the Kyndryl Way.

As a Kyndryl Program Manager, you'll play a vital role in our mission, bringing innovation and collaboration to the table. Join us and be part of a team that's revolutionizing the future while charting an exciting career path filled with growth and opportunities. Apply now and let's transform the future together.
 

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

A minimum of seven (7) years of experience in managing successful culture change management projects. ​

Relationship and stakeholder management to manage conflict, build relationships with all levels of the enterprise

Ability to leverage structured and unstructured data and analysis techniques to predict, understand, and influence the project outcomes and facilitate effective decision-making.

Experience leading projects that require integration across business units and/or multiple functions within matrix management systems

Excellent communication skills – verbal, written and ability to use a variety of productivity tools to communicate effectively

Excellent interpersonal skills and ability to effectively and respectfully interact with people from diverse backgrounds and at all levels of the enterprise

Demonstrated ability to manage multiple projects and meet deadlines

Enjoy collaborating and succeeding in fast-paced environments

Bachelor's Degree

Preferred Skills and Experience

Certified Organization Change Management practitioner (example: PROSCI)

Ability to serve as a trusted advisor to key leaders

Comfortable making decisions with incomplete information and deals well with ambiguity and uncertainty

Project Management certification such as PMP (Project Management Professional) or PgMP (Program Management Professional)

Familiarity with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices 

Master's Degree

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.