Job Summary

Job Description

What is the opportunity?

The Operations Associate fills a critical role for the entire WM Program Management group by assisting the Head of the group and the Directors of the Programs in running and maintaining a strong, cohesive team of individuals that service, support and drive the fee-based programs for RBC Dominion Securities.

What will you do?

You will assist in reporting and maintaining monthly and quarterly business metrics that serve to assist leaders in making strategic decisions regarding the fee-based platform.

You will assist the Head of the group in a number of administration activities regarding team events, conferences, and meetings. 

There will be a component of the role that will also help to drive growth in fee-based strategies by servicing the Advisors, Associates and Branches with any inquiries regarding the fee-based programs.  This may also encompass triaging inquiries to the appropriate teams within the group.

You will also collaborate with various organizational groups internally and externally to ensure relationships are established and maintained to protect and grow the fee-based programs.

What do you need to succeed?

Must haves:

University degree or equivalent experience

Proficient with MS Office (Excel, Word, PowerPoint)

Strong self-directed team player with a bias for action and ability to have strategic influencing, negotiating and persuasion skills

Excellent experience in project management and ability to deal with multiple competing priorities

Bias for action, execution and results

Nice-to-have:

Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)

Bilingual in English and French

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible work/life balance options.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities. 

Access to a variety of job opportunities across business.

Job Skills

Calendar Management, Communication, Computer Literacy, Detail-Oriented, Email Services, Knowledge Organization, Office Administration, Spreadsheet Software, Teamwork, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-07

Application Deadline:

2025-07-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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