* * */Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received. /* */ /* *To apply, follow the link belowto the Attorney General’s Office direct application page.*** *www.mass.gov/ago/employment**.*** *FUNCTIONALJOBTITLE:WageRecovery/Penalty Payment AdministratorI* *Job Title:Program Coordinator I* *NAGE UNIT 6, JOB GRADE 10* * * PUBLICPROTECTION&ADVOCACYBUREAU FAIRLABORDIVISION Attorney General Andrea Joy Campbell is looking for a highly motivated person to join her team as a Wage Recovery/Penalty Payment Administrator in the Attorney General's Fair Labor Division. The Fair Labor Division (FLD) investigates and enforces the Massachusetts wage and hour and other laws governing fair labor standards under Chapters 149 and 151 of the Massachusetts General Laws and related regulations. As an integral aspect of its enforcement activities, the Fair Labor Division issues citations and collects funds for restitution of unpaid wages and civil penalties. _Primary Duties_: The Program Coordinator I is responsible for coordinating the division's citation issuance and wage recovery program, with responsibility for the issuance of all citations, independently accounting for all funds collected and disbursed by the division and ensuring that restitution payments are made in a timely manner. Job duties include: citation issuance; processing and accounting for all funds collected by the division for unpaid wages and penalties; requesting, accounting for and disbursing payments to workers; tracking and monitoring settlement agreement payments; locating and communicating with workers to verify addresses for disbursement of funds collected as restitution for unpaid wages; responding to inquires relative to wage enforcement via telephone and in writing; preparing detailed financial reports; responding to data requests; compiling and drafting data reports; maintaining a comprehensive database to record and track all money being held for workers the division has been unable to locate; working with the Department of Revenue (DOR) to process and document FLD liens; accounting for collections; distributing restitution payments collected through the lien process; and drafting and updating business processes associated with this work. Responsibilities will also include performing bookkeeping using computerized case management systems, word processing, and Excel record keeping; maintaining records; database management; filing; project management and other duties related to the processing and tracking of all funds received and distributed by the division. This position requires extensive communication with other members of the division's staff, as well as other divisions and state agencies. Additionally, the position requires the ability to identify issues, problem-solve and develop and implement systems to ensure that the enforcement activities and wage and penalty recoveries of the Division are achieved. _Position Type_: Full-Time/Non-Exempt. /Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office./ _Salary_: $2,472.79 to $3,558.76 bi-weekly. Salary is determined by procedures outlined in applicable collective bargaining agreements and personnel procedures. Starting salary is determined at the corresponding step on the applicable salary chart (Unit 6 NAGE Professional Titles Grade 10) for total years of relevant experience, minus the Minimum Entrance Requirements outlined in the Position Requirements section above. *_To apply for this position_**: *Please visit the Employment and Recruitment Portal of the Attorney General’s Office atBambooHRand apply directly. *Applications submitted via MassCareers website are not received.* * * You will be asked to submit a cover letter and resume when applying for this position. The application deadline is September 2, 2025, at 5:00 PM (ET) Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932. *Do not select MassCareers “apply online” option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.** **__* _Inquiries regarding position & status may be made to_: Lori Swanson, Administrative Assistant Fair Labor Division 617-963-2126 _Position Requirements_: Applicants must have at least: (A) two years of full-time, or equivalent part-time, professional, administrative, or managerial experience in business administration, business management, or public administration, the major duties of which involved program management, program administration, program coordination, programs planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A bachelor's or higher degree with a major in accounting, business administration, business management, or public administration may be substituted for the required experience.** II. A bachelor's or higher degree with a major other than in accounting, business administration, business management, or public administration may be substituted for a maximum of one year of the required experience.** *Education toward such a degree will be prorated. Preferred Qualifications: We seek an individual committed to working in the public interest who possesses outstanding computer skills; proficiency in Microsoft Office; excellent organizational, communication, and interpersonal skills; ability to work independently; attention to detail; and an understanding of the importance of working as part of a team. Applicants should possess an ability to perform the required work under deadlines imposed by law and internal policy. The candidate should be able to deal effectively with the public, convey information, and interact positively with people who are under physical and/or emotional stress. The ideal candidate will be able to exercise discretion in handling confidential information, demonstrate sound judgment, and recognize problems in daily work activities. The successful candidate will be able to follow oral and written instructions, communicate effectively, and gather information through observing and questioning individuals and by examining records and documents. Spanish, Portuguese or other language fluency desirable. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment. /The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions./ * * *Do not select MassCareers “apply online” option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General’s Office. You must apply directly at: **www.mass.gov/ago/employment**.*** **Job:** **Unclassified* **Organization:** **Office of the Attorney General* **Title:** *PROGRAM COORDINATOR I* **Location:** *Massachusetts-Boston-1 Ashburton Place* **Requisition ID:** *2500062U*