POSITION SUMMARY
Under the direction and supervision of the Associate Director of Residential Services, the Program Aide Supervisor is responsible for Program Aide staff, twenty-four-hour coverage of the JBRC residential facility, client safety, monitoring client movement, behavior, and assisting with various aspects of client activities as needed.
Duties and Responsibilities:
Responsible for Program Aide staff; making sure that they are providing coverage for all residential facilities, to include monitoring client's behavior, movement, safety and activities to ensure that clients adhere to program rules and regulations. Responsible for monitoring and conducting emergency evacuation and fire drills as required by state and Federal regulations. Responsible for the recruitment, evaluation and supervision of Program Aides and Shift Leaders and training to include but not limited to the Standard Operating Procedures of the Dept. and the Emergency Management Plan of the Agency. Monitors all client and staff behavior as needed, de-escalating potentially violent situations, resolving conflicts and forwarding pertinent information to the Director Responsible for maintaining confidentiality of all client information, medical records and employee information in accordance with State, Federal and HIPPA regulations and JBRC Policy and Procedures Responsible for scheduling of all Program Aide Staff ensuring adequate coverage of all residential facilities as required by state regulations. Responsible for responding to residential emergencies including medical emergencies and making appropriate contacts and 911 calls Responsible for notifying referral agencies (identified contacts) in case of resident abscond. Responsible for monitoring submission of all required reports and forms within required timeframes as well as critical incident documentation in the SMART Computer System. Establishes and maintains a positive and cooperative working relationship with other supervisors and staff as well as visitors and outside agencies. Performs other related duties as assigned by Associate Director of Residential Services and other management as required. Maintains professional and ethical boundaries.
QUALIFICATIONS
EDUCATION:
- High School diploma or equivalent
LICENSE/CERTIFICATION:
- Valid NJ driver's license
EXPERIENCE:
Ability to effectively evaluate staff and identify training and developmental needs 3-5 years Program Aide experience & 1-3 years Shift Leader Experience Knowledgeable in JBRC policy and procedures necessary to perform and oversee the safety of clients, visitors and staff in all JBRC residential facilities. Knowledge of State and Federal Regulations necessary to perform and oversee the safety of clients, visitors and staff in all JBRC residential programs Capable of evaluating staff and identifying training needs. Capable of writing and submitting concise and accurate reports within the required timeframes. Capable of involving subordinates in decisions made by administrative staff by sharing information and receiving their input Ability to establish and maintain a positive and cooperative working relationship with all employees and clients Ability to deliver service in a way that is responsive, respectful, caring and helpful, while maintaining confidentiality. Ability to be respectful of diverse cultures, ethnic, and religious backgrounds as well as alternative lifestyles.
PERFORMANCE EXPECTATIONS
Demonstrates the technical competencies as established on the Assessment and Evaluation Tool.
WORK ENVIRONMENT
This position requires repetitive motion, hearing, pushing, reaching, and reading, seeing, speaking, standing and walking a majority of the time. Spends time with such equipment as computer terminal, fax machine, copier, and telephone.
Essential functions of this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. This position reports to department leadership and supervises incumbents as assigned.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.