**_Job Title:_** Professional Services Implementation Engineer **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn (https://www.linkedin.com/company/skyhighsecurity/mycompany/) and Twitter@SkyhighSecurity (https://twitter.com/SkyhighSecurity?ref\_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) . **_Role Overview:_** Skyhigh Security is looking for you, someone with technical depth to join our team leading the implementations and integration of our product suite into customers’ environments. Your role is critical in ensuring that our products and solutions are configured in a way that maximizes the benefit of these solutions to our customers, thereby increasing adoption and usage of the product while successfully driving stickiness of these solutions within the customer’s ecosystem. In this role, you can expect to: ● Work alongside senior team members leading customer implementations to understand the technical requirements and customer environments. ● Assist project leads in developing the overall implementation project plan, utilizing your requirements understanding to define the solution configuration. ● Act as a specialist to install, configure and troubleshoot products and solutions as defined in the project plan. ● Ensure the customer’s policies are properly configured in accordance with their requirements. ● Assist customers in understanding how the technology functions, increasing adoption of the product and driving product stickiness. ● Learn and adopt best practices for customer deployments from senior team members, increasing your knowledge and skill. To Fly High in this role, you must have: ● A bachelor’s degree in computer science with 5+ years of technical experience in a large enterprise organization, or equivalent professional services experience. ● 3-5 years of experience in customer implementations of cybersecurity solutions. ● Demonstrated hands-on experience in working with cybersecurity customers to deploy relevant solutions within a product set. ● Sound fundamentals of Web Proxy/NGFW/Email Security Gateways, SIEM, SAML/SSO, DLP, Data Encryption technology, SAAS understanding ● Solid, in-depth knowledge of Networking & Security Concepts ● Solid demonstrated understanding of both business and technical requirements. ● Demonstrated ability to follow detailed direction and / or project with an open approach to feedback. ● Demonstrated experience in contributing to deployment project plans. ● Solid communication skills, both written and oral across both the internal organization and to customers It would be great if you also have: ● Experience deploying on-premise or VM based web proxy solutions ● Experience deploying cloud-based solutions / cloud cybersecurity solutions ● Experience deploying CASB solutions **_Company Benefits and Perks:_** We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. + Retirement Plans + Medical, Dental and Vision Coverage + Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. **_Company Benefits and Perks:_** We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. + Retirement Plans + Medical, Dental and Vision Coverage + Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.