Professional Services Consultant – Construction SaaS / Digital Project Delivery

London – Office Based (5 Days per Week)

We’re partnered with a well-established and fast-growing SaaS company that provides digital project delivery and collaboration solutions to the construction and infrastructure sector. Their platform is used on some of the world’s most complex construction programmes-helping contractors, developers, and owners manage documents, workflows, and supply chain interactions at scale.

They’re now looking for a Professional Services Consultant to join their delivery team in London. This is a client-facing, office-based role (5 days per week) supporting onboarding, configuration, and ongoing implementation of the platform for enterprise clients across the built environment.

🔧 The Role

As a Professional Services Consultant, you’ll act as the bridge between the customer and the product-ensuring smooth rollout, user adoption, and long-term value realisation.

Key responsibilities include:

Lead client onboarding, configuration, and implementation of digital project delivery solutions Conduct discovery sessions to gather requirements and advise on best practice setup Deliver workshops, system training, and post-go-live support to ensure successful adoption Collaborate with internal Product and Engineering teams to support customisation and issue resolution Build long-term relationships with clients and act as a trusted technical advisor ✅ What You’ll Bring 2-4+ years’ experience in a client-facing professional services, implementation, or solutions consulting role within a SaaS or software business Knowledge of the construction, engineering, or infrastructure sector strongly preferred Confident working with technical configurations, workflows, and user permissions Excellent stakeholder management, communication, and training delivery skills Strong attention to detail and ability to manage multiple client projects simultaneously Must be able to work from the London office 5 days per week (no remote option) 🚀 Why Join? Work with a well-known SaaS brand transforming digital collaboration in construction Join a high-performing delivery team with strong internal support and clear progression routes Office-based culture with collaboration, mentorship, and structured training Competitive base salary, bonus, and benefits package Work with some of the most recognised names in global infrastructure and real estate

If you’re an experienced client-facing SaaS professional with a background in construction or project delivery-and you’re looking for an office-based role in London-we’d love to have a confidential conversation.

*Rates depend on experience and client requirements

Job InformationJob Reference: JO-2507-355029Salary: £45000.00 - £60000.00 per annumSalary per: annumJob Duration: Job Start Date: 18/09/2025Job Industries: Account Management & Customer Success JobsJob Locations: Greater LondonJob Types: Permanent