Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department/organization/system results. Serves as a leadership resource and a consultant across units/departments/entity/system as assigned.Builds interprofessional relationships to effectively collaborate with multiple departments to enhance professional practice and performance through involvement in shared governance.Serves as a role model and mentor of others in the development of evidence-based decision-making. Coaches staff to grow in knowledge, abilities, skills, and attitudes across the continuum of professional development.Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard.
SERVICE ESSENTIAL FUNCTIONS
Conducts system/organizational assessments and analyzes results (utilizing unit metrics, nursing dashboards/scorecards, interprofessional rounds, accreditation recommendations, patient satisfaction scores, nursing satisfaction scores, and staff surveys) to develop strategic plans and leads activities/initiatives to meet needs.Accountable for activities/program(s) including the development, implementation, evaluation, outcomes and revisions/redesigns including on-time reports with actionable items.Ensures accessibility and availability of education programs to appropriate staff. Ensures the educational programs/offerings meet/exceed the customer's expectations.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Leads and facilitates project/program initiatives to ensure continuous improvement. Collaborates with departments and other stakeholders to provide/integrate educational services to promote unparalleled patient safety and quality outcomes.Proactively identifies, facilitates/leads and implements research, evidence-based practice and/or performance improvement projects.Ensures activity/program integrity by incorporating evidence-based practices, change management principles and current educational theory in designing programs/services.
FINANCE ESSENTIAL FUNCTIONS
Collaborates with leadership to develop programs/services and curricula, within the approved budget with recognition of return on investment and/or cost avoidance. Appropriately allocates and utilizes resources.Role models and drives time and resources efficiently. Implements solutions to achieve organizational objectives that lead to a positive financial impact.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSPromotes a spirit of inquiry by utilizing research and the dissemination of new knowledge to advance clinical practice and patient care. Participates in the development, implementation, evaluation, and revision of standards of nursing care that affect nursing practice.Develops proposals for implementation of new programs, projects, and/or nursing research, facilitating growth using innovative techniques, teaching strategies and learning methodologies.Expands individual nursing knowledge, completing and updating the individual development plan (IDP) on an on-going basis. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's degree and Master's degree, one from an accredited School of NursingMaster`s degree education field preferred
WORK EXPERIENCE
Four years clinical nursing experience andTwo years in a professional development role License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) ANDBLS - Basic Life Support or Instructor (AHA) ANDMagnet-ANCC Recognized Certification (HM)
LICENSES AND CERTIFICATIONS - PREFERRED
Health Services\ACLS - Advanced Cardiac Life Support (AHA) ANDHealth Services\PALS - Pediatric Advanced Life Support (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.Acts as effective change agentStrong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role componentsDemonstrates expert time management skillsAbility to facilitate a working teamAbility to assess learning/skill/practice gaps and facilitate creation of learning opportunities to bridge gapsSupports staff in combining innovation and technology
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.
The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
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