Forward Deploy System Administrators are critical to the successful implementation of Oracle Health & Analytics solutions within Veterans Affairs healthcare environments. As a System Administrator on our Forward Deploy team, you will take a consultative approach to an extensive change process by using relationship building skills to develop trust and rapport with clients. You will install physical server infrastructure within customer-owned spaces, provide direction and recommendations regarding server configurations and installations by interpreting and maintaining architecture diagrams, configurations, and/or other pertinent project or implementation documentation.
We are looking for versatile and innovative individuals with experience in a variety of technologies including Linux, Windows and server hardware experience. This position involves 80-100% travel. Documentation and detail-orientation are key for this role.
Come and join us! You will work closely with OH Federal internal business and development teams to drive the technical/functional global implementation of Oracle Health's applications.
The main responsibilities may include:
Provide the customer with utmost professionalism and service availability. Install server hardware/racks/products in customer spaces. Perform daily system operations tasks to verify system integrity and availability. Complete assigned incident management tasks. Provide technical support and maintenance for deployed infrastructure; diagnosing and reporting issues, applying upgrades/patches and performing physical hardware activities as needed. Establish a working relationship with project managers and other technical teams. Build and maintain an effective and positive customer relationship to support clear lines of communication.