About the Role

As Production Controller Manager, you will lead a team of controllers responsible for predicting, planning and scheduling work, considering manpower, inventory availability and other capacity restrictions to achieve speed, efficiency and throughput goals.

What You’ll Do

Partner with Senior Leadership in the development of E-Fulfillment Center strategy and workload forecasts

Oversee the allocation of resources and utilize documented system order data to make informed decisions

Proactively analyze, evaluate and forecast E-Fulfillment Center workflows to minimize future bottlenecks and production slowdowns and achieve process optimization

Establish inventory conditions and ensure they are met to allow for seamless inbound and outbound unit process 

Guide the adjustment of workstation parameters to coordinate workstation setup to workflow needs

Set quarterly staffing plan based on the current analyzed and forecasted E-Fulfillment Center work mix

Serve as the first point of escalation in the resolution of trouble orders to achieve on-time delivery to customers

Guide to controllers and other operations managers based on observations of levers to pull to optimize the throughput of the facility best

Communicate system statuses, progression toward building goals and key performance indicators 

Lead advanced data collection and dissemination, multi-dimensional analysis, data mining and statistical analysis

Manage workflow of the entire E-Fulfillment Center in conjunction with individual department controllers to meet planned units per hour, cost per unit, level of service and accuracy standards

Effectively manage staffing to meet UPH and CPU goals

Ensure accuracy standards are being met and that unit inventory integrity is achieved across the entire E-Fulfillment Center

Manage direct reports, systems and projects to achieve unit goals per Kohl's policies and practices

Provide leadership by exhibiting influence and expertise, driving results

Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

Additional tasks may be assigned

What Skills You Have

REQUIRED

Bachelor’s Degree in Supply Chain, Engineering, Mathematics or related field

Flexibility to work across multiple shifts and maintain on-call status 24/7

Effective verbal and written communication skills

Ability to work as part of a team and interact effectively with others

Work well under pressure and as part of a team 

PREFERRED

Supervisory experience 

5+ years experience with operations and operational support systems (WMS, WCS, LMS, etc.) 

Automated MHE experience