Lead I - Product Support

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

What are we looking for:

Hands on experience with Windows operating systems (WinCE, Win7, Win10, Win11, Server 2008, 2019). Hands on experience with Server Hardware and configurations. Hands on experience with SCCM, MDT, PXE. Knowledge on using ADK tools. Hands on experience with Windows PowerShell scripting. Knowledge on Windows AD, DNS, DHCP, FTP, Group Policies, Advance firewall settings. Knowledge on Hyper-V, VMware etc. Knowledge on Antivirus scans. Update and Maintaining Documentation. Should have good troubleshooting skills(Hardware, software and Network related issues).

Additional Skills:

General Skills Server Hardware and Software Testing, Lab Administration, Automation and Manual Testing, EMC Storage Expert in VNX, VNXe, Isilon and ECS, Dell, Lenovo, Supermicro, Cisco Server hardware. Hardware skills: Dell, Lenovo, Supermicro, Cisco Server hardware and software installation, administration, Cisco Ethernet Switches, Brocade Fabric Switches, EMC Storage Expert in VNX, VNXe, Isilon and ECS, Storage hardware and Software Installation.

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures