Product Support Specialist Date: Aug 13, 2025 Req ID: 101527 Location: Westminster, CO, US Brand: PTx Workplace Type: Hybrid/Remote Solutions for Every Season - We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm. ​​The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to dealers and end-users of the PTx product line. This role will collaborate with R&D in assisting with new product launches. This role will also lead dealer training, assist at trade shows, and create PTx publications.​ **Your Impact** + Handle grower and dealer support calls during and after office hours, respond to online ticket inquiries, and make on-site service visits when remote support is insufficient. + Collaborate with R&D to communicate field issues, contribute to product development, and support go-to-market strategies for new product launches. + Lead training sessions for dealers and at conferences, assist with Planter Technology Institution events, and work on projects to enhance customer experience and training effectiveness. + Create and edit technical content such as manuals, bulletins, and knowledge base articles to support product use and troubleshooting. + Set up and staff for trade show booths, maintain and rebuild planters for demos and training, and analyze field/test plot data for marketing and research purposes. **Your Experience and Qualifications** + Bachelor’s degree in Agricultural Systems Technology, Agronomy, or equivalent experience. 3+ years in Precision Ag support or 5+ years in related product support. + Hands-on familiarity and experience in agriculture practices and equipment. + Strong writing, editing, and presentation abilities, with a creative approach to content and messaging. + Comfortable and effective in presenting to large groups. + Strong problem-solving skills to diagnose and resolve technical and operational issues. **​** **​** **Your Compensation** ​This position will be within the range of$54,797 - $110,000 basedon experience. This position is eligible for a bonus based on 8% compensation.​ **Your Benefits** + ​​​​Health care and wellness plans + ​Dental and vision plans + ​Flexible and virtual work options (where available) + ​401(k) Savings Plan with company match + ​Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price + ​Paid holidays and paid time off + ​Health savings and flexible spending accounts + ​Reimbursement for continuing education + ​Life insurance and other supplemental insurance plans​​​ **Your Workplace** ​​You will work in Hybrid/Remote model with your wonderful PTx colleagues at Westminster CO​ We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. **Join our extraordinary team today and apply now!** **Solutions for Every Season** We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm. **Nearest Major Market:** Denver **Job Segment:** Event Marketing, Cloud, Agricultural, Testing, Scientific, Marketing, Technology, Agriculture, Engineering