Why join ERIKS?

At ERIKS UK&I, our Fluid Power team delivers smart, efficient, and reliable solutions that keep industrial systems running smoothly and safely. Specialising in hydraulics, pneumatics, and filtration, we support customers across a wide range of sectors, from manufacturing and logistics to energy and process industries.

Whether it’s designing and building custom hydraulic systems, supplying critical pneumatic components, or optimising fluid cleanliness through advanced filtration, our experts work closely with customers to enhance productivity, reduce downtime, and extend equipment life.

With a strong focus on innovation, technical excellence, and responsive service, ERIKS Fluid Power is the trusted partner for businesses looking to improve performance and reliability in their fluid power applications.

Location: Whetstone

About the Role:

Undertake daily duties to include Eos Query Management, IBT’s, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Tender response, Project costing & quotation.

Provide viable price and delivery recommendations based on available system information

Resolve supplier issues on Delivery performance or returns, credits etc.

Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox,

Help educate and build product knowledge within the Branch Network.

Assist with order book to ensure accuracy of monthly targets, OTIF and business reporting requirements.

Monitor Dashboard and KPIs and react effectively to maintain targets.

Supplier interaction/relationship building with core suppliers/ERIKS Branch Network.

Contribute towards continuous improvement by proactively making suggestions and taking the lead.

Assist and participate with any training needed - system and product training.

Communicate with the Branch Support Manager on any issues faced.

Raise Safety Report Cards on Intelex as required.

Hours of work:

08.30am – 5.00pm Mon – Thursday

08.30am – 4.30pm Friday

1 Hour lunch

40 hours per week

Key Skills, Experience & Requirements:

Experience and Essential Requirements

Understanding of Fluidpower - Hydraulics, Pneumatics and Filtration

Understanding of Supply Chain & Process

Understanding of our Customers business and their operating challenges.

Experience in an internal sales or customer service function

Desire & competence to deliver excellent customer service

Capable to provide product / commercial solutions

Ability to manage and prioritise own workload

Working knowledge of MS Office applications – Namely Word, Excel and Outlook.

Experience in a technical biased role I.e. engineering, product, solution sales etc.

What’s in it for you?

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works for You

25 days’ annual leave + bank holidays

Option to buy up to 5 extra days

1 paid wellbeing day per year

Health & Wellbeing

Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support

Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy

Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

Company sick pay from day one

Contributory pension scheme

Group income protection (after qualifying period)

Life assurance

Extra Perks

Cycle to Work scheme

Enhanced Maternity, Paternity & Adoption leave

Fertility leave and support

Who are we? 

We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.  

With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are. 

We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward. 

We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, you’ll find it here. 

So… what are you waiting for? 

Let’s build something remarkable together. 

ERIKS is an Equal Opportunities Employer.