This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Role

An exciting opportunity has arisen for a Product Specialist to join our New Zealand Advanced Surgery team based in Auckland . Reporting to the Sales Manager, you will work as an integral member of the team driving revenue growth and profitability across all assigned accounts new and existing across New Zealand. In this role you will use your effective territory management skills to execute sales strategies through development of new business and maintaining existing business while maximising market presence of our product portfolio.

Key Responsibilities:

Achieve communicated sales budgets by penetrating profitable sales of Advanced Surgery products into key targeted accounts within the appointed territory

Build relationships and networks with clinical and management staff in accounts

Accurately represent the features and benefits of the specific product specialist portfolio to customers and potential customers

Maintain profitability within the area of responsibility in consultation with sales and marketing personnel

Provide market information and any other relevant data as required to maintain a sound understanding of the marketplace

Identify incremental business opportunities and develop strategies to gain any sales flowing from such opportunities

Facilitate product presentations to induce product usage in key specialties

Identify customer needs and personnel responsible to provide in-service and effective use of Baxter’s products

Ensure up-to-date knowledge of products to facilitate effective and accurate communication with customers

Maintain documentation and contacts within accounts to enhance business relationships through effective account management

Collaborate with Baxter Sales Management, Marketing and Product Managers, and Advanced Surgery Manager on the development and progress of account management plans and the achievement of gross profit and revenue growth, with regular reviews to monitor outcomes

Maintain a complete and detailed understanding of policies and procedures and educate Baxter customers on Baxter policies (e.g., returns goods policy)

Coordinate with the Customer Service Team to ensure that account ordering needs are met to the customer's requirements

Provide feedback to the Sales Lead on trends in accounts through the preparation and submission of a monthly report, including market (competitive) intelligence

Supply new business forecasts to management to ensure materials management adequately meets customer’s needs.

Key Requirements:

Tertiary degree in Medical Science, Healthcare, Business, Management or related fields

3-5 years’ experience working in a commercial/sales role within the Medical Devices or Pharmaceutical industry is desirable

Knowledge and application of effective selling skills, including value added selling techniques and Key Account Management is preferred

Working knowledge or the Hospital and Healthcare system is highly desirable

Highly developed interpersonal effectiveness and relationship-building abilities

Accountable for achieving targets and delivering outstanding customer service

Collaborative approach and ability to work well with others

Willingness to travel as required.

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

Vaccination Policy

All Australian and New Zealand Staff members who work at or visit hospitals, are in contact with patients or where required by a customer, must be fully vaccinated against COVID-19. The requirement to be vaccinated does not apply to other staff members at Baxter facilities.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.