Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Purchase & Pay Product Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. We are looking for a dedicated and innovative Product Manager to support a key area within the Purchase & Pay Product Space. In this role, you will apply your experience in achieving customer-focused outcomes and your strong delivery track record to develop third-party risk management applications. Job responsibilitiesPartners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Collaborate with the CTPO (Corporate Third Party Oversight) to identify new product opportunities that meet customer and market needs through user research and discoveryConsider and plan for the upstream and downstream effects of new product features on the overall product experienceSupport the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insights into potential product features that add value to customersAnalyze, track, and evaluate product metrics, including work to time, cost, and quality targets throughout the product development lifecycleManage existing product features and vendor relationships to maintain and advocate for the protection of customers' digital dataAuthor clear requirements, epics, and user stories to support product development.Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyExperience performing functional validation of product features in testing and production environmentsOngoing deep knowledge and documentation of customer and user experience journeys Experience researching new and emerging technologies and use cases in the industryProficient in Microsoft Office suite and Agile tools (e.g., JIRA, Confluence)Experience creating Figma wireframes that meet the system requirementsPreferred qualifications, capabilities, and skillsPrior experience in BPMN software and workflowsExperience with Figma to create/modify wireframesCommitment and self-motivation suitable for a start-up teamStrong work ethic, capable of independently solving problems, managing projects, and delivering initiativesComfort navigating a large organization and partnering with diverse stakeholdersPassionate about staying up-to-date with evolving technologyBachelor's in Computer Science/Electrical Engineering