Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
 As a Product Portfolio Operations Manager in Digital Channels, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
 Job responsibilitiesWorks across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiativesEnables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practicesDrives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realizedImplements a product-level collection strategy consisting of controls, financials, and resourcing needsOwns all chief of staff responsibilities for the head of Digital Channels, inclusive of managing day-to-day operations  Drives the execution of top strategic initiatives across the Digital Channels organization  Acts as a thought partner to the Head of Digital Channels by identifying strategic gaps, connecting dots across workstreams and proactively identifying and flagging risks   Works across Area Product Groups to help ensure delivery against business objectives while owning tracking and execution against key milestones Owns the operating rhythm for the Channels leadership team and the overall organization; ensures discussions are focused and able to drive real-time alignment  Helps manage headcount planning, budgeting and resource allocation in partnership with Finance and HR  Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in program management or performance optimizationProven ability to manage and implement operational effectiveness initiativesProven ability to operate within the product development life cycle and agile methodologies Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills – you can create compelling, eye-catching presentations and develop complex reports with little or no oversight Strong relationship builder comfortable collaborating with and influencing Managing Director-level team members Proven ability to manage and implement operational effectiveness initiatives Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly Preferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organization Proven ability to operate within the product development life cycle and agile methodologies Experience working in financial services