Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager, in the Portfolio Performance Excellence and Product Strategy sector, you will be a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.  

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

 

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
 

Job responsibilities

Works across Product Portfolio Operations and Product leadership to help ensure delivery against business objectives while coordinating reporting and communications for portfolio management initiativesEnables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practicesDrives adaptation and modification of our product line framework to ensure cross-product priorities, sequencing, and trade-offs are realizedImplements a product-level collection strategy consisting of controls, financials, and resourcing needsDevelop deep, trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-inManage data analysis, Key Performance Indicators (KPIs), reporting and communications related to product and portfolio performance to senior-level stakeholdersAdvise and influence senior leaders and business executives on key business decisions and major change initiativesPartner with Agility Office to influence and coordinate tooling strategy changes across Operations PortfolioDevelop and deliver Chief Executives Officer level communications

 

Required qualifications, capabilities, and skills

7 years of experience or equivalent expertise in program management or performance optimizationStrategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering resultsHighly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environmentStrong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insightsStrong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and businessIntellectual curiosity and ability to develop subject matter expertise in new subjects quicklyAbility to adapt to changing circumstances and work effectively in a dynamic environmentProven ability to manage and implement operational effectiveness initiativesProven ability to operate within the product development life cycle and agile methodologies Advanced MS Excel and PowerPoint skills

Preferred qualifications, capabilities, and skills

Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peersProven experience as a Data Analyst, with a strong focus on data visualization and analysisStrong leadership and team management experience, including leading cross-functional teamsExperience in developing and implementing product strategies that align with business goalsExcellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levelsConsulting background is a plus