The Company

Marigold is a leading cross-channel marketing platform, with solutions for email, SMS, loyalty, and personalization, helping brands transform their relationships with customers. As the trusted partner behind the world's most recognized brands, including Air New Zealand, Chipotle, Hiscox, KFC, Kraft Heinz, The Atlantic, and more-Marigold delivers relevant brand experiences that cut through the noise and drive real impact. Marigold was born through a merger of industry-leading marketing platforms Cheetah Digital, Sailthru, Selligent, Liveclicker, Emma, and Campaign Monitor, and powers billions of customer interactions annually.

The Role

As a Product Owner at Sailthru by Marigold, you’ll be collaborating with product management and engineering teams at Sailthru by Marigold to deliver product roadmap features.  You’ll work with your colleagues in many other parts of the business to solicit, evaluate, organize, and prioritize customer feedback and translate that into products and features that drive significant business impact. You’ll join a team of passionate technologists who enjoy a fast-paced, agile development culture. 

What You'll Do:

Collaborate with Product Manager(s) on product vision to create an actionable backlog for engineers

Work with other Product Owners across the platform to align dependencies and priorities

Define product backlog items and bugs with descriptions, acceptance criteria, and other important details for the team

Work with customer-facing teams to triage and resolve customer issues 

Define, prioritize and scope future iterations in partnership with product and engineering counterparts 

Organize and facilitate product demos as well as on-going testing efforts

Work across the product team on operational activities such as feature request management, gathering competitive intelligence, and defining and measuring product KPIs 

About You:

You’re a product thinker who loves turning ideas into customer impact. You connect business goals, user needs, and technical realities with ease, and you thrive on collaboration. Data-driven, curious, and customer-obsessed, you make things happen. Even if you don’t check every box, we’d still love to talk.

Ideal Qualifications:

Passion for software development with knowledge of web technologies 

Desire to pursue a career in product management

Familiarity with agile processes and principles

Experience communicating software requirements in written form via user stories, use cases, acceptance criteria, or similar descriptions.

Excellent verbal and written communication skills

Ability and comfort working with multiple time zones and locations

Nice to Have:

Previous experience in B2B SaaS and/or CRM marketing software 

Some programming, project management, development, or UX and design experience

What We Offer:

Unlimited PTO (we call it Open Time Away) and birthday leave

Remote first position or work from our Wellington office if you prefer

Free team lunch once a week, as well as snacks and beverages (if working from the office)