About the Role:
As a Business Systems Manager, you will independently execute specialized tasks essential for the enhancement and implementation of IT systems. Your expertise will drive quality outcomes and ensure that business needs are met with precision and innovation, contributing to the overall success of strategic projects.

Responsibilities:
• Independently conduct detailed and complex system evaluations.
• Lead technical and business requirement documentation.
• Maintain and oversee complex documentation standards.
• Conduct and lead rigorous user testing and compliance checks.
• Develop and refine comprehensive user manuals and training sessions.
• Ensure robust database maintenance and enhancements.
• Manage and ensure adherence to project timelines and milestones.
• Provide top-tier support for complex system issues.
• Implement feedback-driven process improvements.
• Facilitate high-stakes presentations and communication with senior management.

Skills:
• Analytical Skills: Expertise in detailed and advanced system analysis.
• Communication Skills: Exceptional communication for a wide audience.
• Documentation: Excellence in managing complex document processes.
• Project Management: Skilled in handling and ensuring project deliverables.
• SQL: Expert proficiency in SQL for advanced database functions.
• Problem-Solving: Proficiency in solving complex issues independently.
• Technical Understanding: A deep understanding of intricate system architectures.
• Collaboration: Capable of leading and coordinating high-performing teams.

Level criteria T4 (for internal use only):
• Requires specialized depth and/or breadth of expertise in primary job family or field of specialization; has a wide-range of experiences and advanced technical acumen serving as an advisor to management
• Interprets business challenges and recommends best practices to improve technology products, or to improve processes or services through applicable technology
• Leads others in solving complex technical problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions
• Works independently, with guidance in only the most complex situations; may lead job family / cross-job family group teams or projects with moderate resource requirements, risk, and/or complexity;
• Impacts the achievement of project objectives; work is guided by technical and professional standards and guidelines
• Communicates difficult concepts and influences others to adopt a different point of view
• Acts as advisor on advanced and broad ranging projects

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.