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At US Foods®, innovation and technology is our superpower. By expanding our digital ecosystem and leading with a customer-first mindset, we’re delivering technology that empowers our customers and simplifies business. As we transform the digital landscape of the foodservice industry, we’re outpacing our competitors faster than ever before.

We believe diversity is the cornerstone of creativity and innovation—and we foster an open, inclusive, flexible work environment that supports our transformation.

The Product Owner at US Foods is responsible for building and enhancing US Foods Digital capabilities. The Product Owner drives the vision and strategy of a given Product, ensures consistent value creation throughout the delivery process and represents the needs of our customers and stakeholders.
A key component of this role is to maximize the generated ROI of their respective Products by identifying the right features and breaking them down into clear user stories for a well-prioritized backlog. Beyond this, the Product Owner will be responsible for resourcing, budgeting, and financial decision-making at the Product team level. As a central figure in the Product team, the Product Owner works closely with a combination of Project Managers, Engineers, UX designers, Architects, QA Engineers to design and deliver innovative solutions and Product features.

The right candidate is a strategic thinker with the ability to respond quickly to changing business needs & priorities, offering a proven track record of efficiently delivering quality releases on time. They must possess the ability to rapidly earn trust with both stakeholders and team members, and can work effectively with cross-functional teams.

US Foods is advancing its digital transformation across warehouse operations.  This role will be critical to supporting and sustaining our established warehouse management system while ensuring operational and technical continuity to a new warehouse management system as part of our New Digital Foundations strategy.

Additionally, this role will forge the path for modernization and innovation across our warehouse and related supply chain technology landscape. 

Flexible Work Policy: The work for the Product Owner position is completely remote anywhere in the United States except Hawaii or United States Territories.  This role may require up to 20% travel.

This role will reside within the Warehouse Excellence Product Team.  They must possess supply chain/warehouse domain knowledge:

•    Order Fulfillment (planning, receiving, putaway, letdowns/rotations, selection, loading, returns, claims)
•    Inventory Management (allocation, tracking/traceability, stock rotation, slotting, cycle counting, recall mgt, inventory adjustments, financial treatment)
•    Labor Management (planning, performance, automated tasking)

RESPONSIBILITIES  

Establish and maintain relationships with business and technology stakeholders to drive Product strategy and prioritization decisionsServe as a liaison between the business and development, acting as the voice of the customer and communicating requirements and needs to the Product teamDeliver on-time, on-budget, on-quality, on-fit service(s) or Product(s)Own, maintain, and continuously groom the Team BacklogFacilitate delivery of features by refining and improving processes that lead to more efficient development cyclesWork within an Agile framework to develop and execute against a Product roadmapDevelop user stories with detailed requirements and acceptance criteria that address end-user needsParticipate in recurring Agile ceremonies including Sprint Planning, Daily Standups, Sprint Demos, etc.Establish and maintain metrics that track value of delivered Features and team outputEnsure there is value generated back to the enterprise through diligence in prioritization and deliveryManage upgrades and ensure Product or Product elements are up to date in order to avoid technical debtMaintain an innovating and future-proofing agenda for given Product(s)Maintain primary responsibility for Product team operations, including financial management andresourcing (varies by team)Anticipate, mitigate and chaperone escalationsEnhance data analytics capability w/in product team, broaden data analytics tools utilization Other duties as assigned by manager

SUPERVISION:

While the Product Owner will not have formal people management / reporting responsibilities, they are responsible for leading Product teams in delivering against sprint goals / project plans.

RELATIONSHIPS

Internal: Business Stakeholders and End Users, IT Leadership, IT Delivery (Scrum Masters, Developers, Architects, UX Designers, Program Managers, etc.)External: Application / Systems Vendors (as applicable)

WORK ENVIRONMENT

Up to 20% travel

MINIMUM QUALIFICATIONS

5+ years demonstrated experience in Product Ownership / Product Management, Business Consulting, IT Business Analysis, or another related fieldProven ability to prioritize features based on business value, technical feasibility, and user impact.Experience improving team delivery processes, including velocity tracking, retrospectives, and continuous improvementProficient in SQL, Excel, and BI tools (e.g., Power BI, Tableau) for data extraction, analysis, and visualization.Familiarity with cloud platform concepts (compute, storage, databases, serverless, scalability, cost optimization, data pipelines)Familiarity with modern integration strategies (e.g. :  Event driven architecture, data streaming, API-first Integration, Change Data Capture, Microservices Architecture, Data Mesh, ELT/ETL) and technologies (e.g. Apache Kafka, Amazon Kinesis, Asure event hub, mulesoft, postman)Awareness of AI fundamentals and real-world application (e.g. GenerativeAI/Prompt Engineering, AgenticAI, Computer Vision/OCR, Speech Recognition, NLP, Hallucinations)

Education

Bachelor’s degree in Computer Science, Business Administration, Information Systems, or equivalent

work experience

PREFERRED QUALIFICATIONS

Agile or SAFe certification(s) highly preferredDemonstrated ability to influence change within large, complex organizationsExperience using Agile project management tools (e.g. Atlassian) and flowchart tools (e.g. Visio, Lucid Chart) strongly preferredExperience with eCommerce, restaurant, and/or wholesale food distribution industries strongly preferred

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. 

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$85,000 - $140,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***