Product Operations Manager - Offers
Uber
**About the Role**
The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, that we have the right go-to-market strategy, and that we ensure that our business and product teams have clear shared goals. Product Operations works closely with cross-functional partners across tech and ops to ensure that surface needs, prioritize, test, rollout, and iterate on products.
This role will work on our Restaurant Offers team, helping to launch and scale marketing tech products to merchants in a high-paced, rapidly growing business within Uber.
**What the Candidate Will Do:**
- Define the operating structure and processes to implement on product strategy
- Lead a community of strategic leaders to encourage a significant impact to the business
- Maintain regular communications with key team members across the org
- Ensure functional partners are aligned on key objectives for the program/product
- Advise product teams on the global feasibility of products throughout the product lifecycle
- Develop an end-to-end product rollout plan, and project-manage implementation
- Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
- Track core business metrics related to the product
- Identify key problem areas and/or geographies impacted by product post-launch
- Surface and advocate for key insights from the business to advise product improvement
**Basic Qualifications:**
- 5 years experience in operations, business consulting, finance or similar analytical role
- Excellent communication, the ability to engage internal stakeholders and external customers
- Deep understanding of the user experience
- Ability to leverage data to inform and support critical decisions
- Strategic alignment, able to bring key stakeholders across functions together
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
- Ability to foster collaboration and facilitate teamwork
- Effective prioritization
**Preferred Qualifications:**
- Prior experience working on global projects, or in an international setting
- Prior experience working with B2B software or marketing tech
- User or market research experience is a plus
- Economics or quantitative experience is a plus
- Strategic alignment, able to bring key partners across functions together
- Proven project management across large complex projects
- SQL proficiency
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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