Chase is undertaking an ambitious digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect.

The Product Agility Tools team is developing the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product. We’re a cross-functional group that works closely together, and we pride ourselves on delivering best-in-class customer experiences. 

As the Platform Product Manager within the Product Agility Tools team, you will be an innovative thought-leader who thinks holistically about business, product, design, technology, data, and analytics.

Job Responsibilities:

Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRsIntegrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiativesRefine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategyDrive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums)Continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deploymentCollaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced features

Required qualifications, capabilities, and skills 

Bachelor’s degree or 8+ years of related product development experienceStrong problem-solving skills and ownership mindsetCommitment and self-motivation suitable to a start-up team in a large organizationExceptional time management, multi-tasking and prioritization skillsAbility to work effectively in a highly matrixed and rapidly changing environmentExcellent interpersonal and communication skills, both written and verbal

Preferred qualifications, capabilities, and skills 

Strong understanding of, or experience working within, an Agile development frameworkAbility to think strategically, innovate and clearly communicate complex ideasAbility to independently influence senior executives and product stakeholdersProficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)