The application window is expected to close on 9/5/25.

However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

At Cisco, we believe technology has the power to connect, empower, and propel us forward! By simplifying advanced technology, we enable passionate individuals to concentrate on their core mission. As the world’s fastest-growing cloud-managed networking team, our innovative products and architecture are redefining enterprise networking and making cloud-managed IT a reality.

The Scale and Segment Product Management Team drives the business growth and adoption of the Cisco Network Platform and PINs by empowering partners and customers with innovative, secure, converged, and scalable solutions. We act as trusted advisors to Product, Engineering, and Sales teams. We guide product development, set industry standards, and promote Enterprise customer and partner success in a constantly evolving digital landscape.

Your Impact

As the Engineering Product Manager for Platform Acceleration and Adoption for Enterprise Networking Cloud (ECN), you will promote the technology and capabilities of the ECN platform to enable applications to deliver customer return on investment. You will play a pivotal role in bridging technical strategy and execution to enable best-in-class CX service offerings. This role combines technical expertise, strategic goal setting, and cross-functional collaboration to ensure ECN’s CX services meet evolving customer needs. You will develop strategy, craft, and implement new offers, make contributions to portfolio simplification, and drive adoption of the platform. You will work closely with engineering, data science, product management, and delivery teams to define requirements, prioritize initiatives, and deliver scalable solutions.

The ideal candidate is a technically adept product manager who thrives in a collaborative environment, excels at translating business needs into technical solutions, and is passionate about delivering exceptional customer experiences and driving platform adoption!

Develop and deploy new offers to simplify the portfolio and drive ECN platform adoption.Define engineering strategies aligned with product roadmap for ECN and customer experience (CX) objectives.Partner with CX Data Lake/EDF and ECN Data Science teams to develop telemetry requirements for advanced analytics supporting new platform adoption capabilities.Serve as the platform advocate with customers and field teams, showcasing how ECN meets their needs.Collaborate with Platform PM Team for building required telemetry needed for platform user acceptance.Engineering liaison with CX Product Management (CXPM) to intake, evaluate, and prioritize technical requirements for new ECN/CX initiatives.Collaborate and support CX Delivery teams globally to enable professional services by ensuring technical readiness, while driving alignment with service capabilities for ECN.Provide engineering support to Customer Advocacy Program (CAP) managers for immediate and out-of-scope service needs requiring technical expertise.Partner with sales teams and service sellers to assist in scoping, estimating, and developing proposals for customers and partners.Provide technical guidance and input for complex customer engagements to ensure feasibility and alignment with existing service capabilities.Assist in the design, implementation, and scaling of technical solutions to expand and mature platform adoption offerings.Facilitate annual and quarterly planning and reporting related to platform adoption.Minimum Qualifications:8+ years of related experience in a product management, technical product management, or a related role with a focus on collaborating with engineering teams.Experience in networking, cloud solutions, or related technologies, with familiarity in Cisco ECN’s product portfolio.Strong network management and cloud platform knowledge.Solid understanding of data telemetry, analytics, and integration requirements for platform adoption.Familiarity with APIs, cloud platforms, and professional services enablement.Preferred Qualifications:Experience with Cisco CX frameworks, methodologies, and tools.Background in data science or experience working closely with data teams on telemetry and analytics projects.Certifications in product management, networking, or security (e.g., Certified Scrum Product Owner, Certified Information Systems Security Professional-CISSP, Cisco certifications).Ability to collaborate with cross-functional teams, including engineering, product management, sales, delivery and data science.Excellent verbal and written communication skills to successfully convey technical concepts to both technical and non-technical partners.Demonstrated ability to align technical initiatives with business goals and customer needs.Strategic and creative problem solver with strong business insight and a take-charge approach to addressing challenges.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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