Product Manager Pharmacy & Retail Ops
Walgreens
Job Summary:
Responsible for the strategic development and management of new and existing initiatives that will drive traffic, customer experience, revenue growth and profitability for the pharmacy business. Works closely with IT, Pharmacy, Finance, HR and Supply Chain.
Job Responsibilities:Translates the divisional goals and customer experience into a logically sequenced and optimized product roadmap for key product area.Develops and maintains the product and feature roadmap for assigned area. Manages prioritization among user experience, technology and central marketing organizations.Proactively identifies and resolves strategic issues for assigned product area that may impair the team’s ability to meet strategic, financial and technical goals.Works closely with the engineering technology team and user interface designers to define detailed key product requirements.Coaches, mentors and develops a team. May be responsible for managing other members of the Product Team.Grows adoption and usage of the Walgreens pharmacy business. Identifies and quantifies the customer segments with strong growth potential, creating Develops the business case and strategy for targeting.Implements growth strategy by coordinating cross-functional teams to deliver any necessary changes.Measures and analyzes impact of existing functionality. Identifies opportunities to innovate and improve, providing additional benefits to the customer. Builds strong internal relationships with technology and development teams to drive implementation.Measures and analyzes the impact of existing products and services. Identifies opportunities to innovate and improve. Builds strong internal relationships with the user experience, technology and support organizations to drive implementation of new solutions.Conducts business and financial analysis, including forecasting, monitoring and reporting.Identifies industry best practices in pharmacy and builds partner relationships. Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space.About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com
Responsible for the strategic development and management of new and existing initiatives that will drive traffic, customer experience, revenue growth and profitability for the pharmacy business. Works closely with IT, Pharmacy, Finance, HR and Supply Chain.
Job Responsibilities:Translates the divisional goals and customer experience into a logically sequenced and optimized product roadmap for key product area.Develops and maintains the product and feature roadmap for assigned area. Manages prioritization among user experience, technology and central marketing organizations.Proactively identifies and resolves strategic issues for assigned product area that may impair the team’s ability to meet strategic, financial and technical goals.Works closely with the engineering technology team and user interface designers to define detailed key product requirements.Coaches, mentors and develops a team. May be responsible for managing other members of the Product Team.Grows adoption and usage of the Walgreens pharmacy business. Identifies and quantifies the customer segments with strong growth potential, creating Develops the business case and strategy for targeting.Implements growth strategy by coordinating cross-functional teams to deliver any necessary changes.Measures and analyzes impact of existing functionality. Identifies opportunities to innovate and improve, providing additional benefits to the customer. Builds strong internal relationships with technology and development teams to drive implementation.Measures and analyzes the impact of existing products and services. Identifies opportunities to innovate and improve. Builds strong internal relationships with the user experience, technology and support organizations to drive implementation of new solutions.Conducts business and financial analysis, including forecasting, monitoring and reporting.Identifies industry best practices in pharmacy and builds partner relationships. Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space.About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com
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