You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Delivery Manager in Payment Processing Platforms you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
In this highly analytical role, you will drive product innovation and deliver high-quality solutions that resonate with clients. and leverage automation and AI (Artificial Intelligence) /ML (Machine Learning) techniques to streamline payment processes, focusing on interchange and network fees.
Job responsibilities
Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityDevelop technical proof of concepts to support technology partners in scaling efforts. Create an automation roadmap to streamline payment brand implementation end-to-end.Develop and maintain a product strategy, vision, and roadmap for expanding payment processing platforms.Conduct discovery and market research to integrate customer solutions into the product roadmap.Manage and develop a product backlog to support strategic goals and value propositions.Track key success metrics such as cost, functionality, risk posture, and reliability. Define and track KPIs to measure customer lifecycle success.Collaborate with tech and non-tech teams for successful product development and launch. Communicate product vision and progress to stakeholders, building consensus and alignment.Mentor junior product managers and foster a culture of collaboration and innovation.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExpertise in product management, particularly in automation and AI/ML Advanced knowledge of the product development life cycle and data analytics.Proven ability to lead product life cycle activities and manage value propositions.Strong analytical skills for data-driven decision-making in payment processes.Experience with agile methodologies and tools like Jira.Proficiency in Python for data analysis and understanding of statistical methods.Familiarity with anomaly detection algorithms and data preparation techniques.Understanding of NLP concepts, model fine-tuning, and performance evaluation.Skills in managing large datasets and optimizing machine learning models.
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organizationExperience leading complex projects with focus on payment platforms.Advanced degree in Computer Science, Data Science, Business Administration, or related field; MBA or advanced technical degree preferred.Proven track record in developing automation strategies for payment systems.Experience collaborating with technology partners to scale solutions and drive innovation. Strong problem-solving skills and strategic thinking in product development.Expertise in AI/ML techniques for optimizing payment processes.