Nashville, TN, 37230, USA
13 days ago
Product Manager - Insurance Services
**Career Area:** Finance **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. **About Cat Financial** Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. Role Definition + Manages portfolio volume and profitability for covered industries or products. Responsibilities + Drive strategy and advocate for product specific needs, partnering on rate and non-rate action to address indication, gain strategic alignment, and ensure compliance. + Partner cross functionally to deliver competitive and profitable products, as well as launch new products in support of the Enterprise, the Dealerships and our End Customers. + Preparing proposals and insurance summaries based on evaluation of client coverage needs. + Building and maintaining strong relationships with clients and insurance carrier representatives and resolving customer inquiries. + Developing programs and products, implementing robust pricing, risk validation, enrollment and documentation processes. Skill Descriptors + **Products and Services:** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. + **Risk Management:** Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations. + **Communicating Complex Concepts:** Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. + **Customer/Market Focus:** Understanding of the importance of remaining aware of shifting market priorities and ability to respond to internal and external customer needs in a manner that consistently adds value. + **Commercial Insurance:** Knowledge of commercial insurance products, market segments and marketplaces; ability to enable a more effective application of the insurance organization's business. + **Knowledge of Insurance Operations:** Knowledge of the full spectrum of activities, practices, tools and considerations for insurance operations; ability to apply knowledge of insurance operations to provide administrative support to the insurance business. + **Property and Casualty Insurance:** Knowledge of concepts, features and benefits of property and casualty insurance; ability to utilize knowledge of property and casualty insurance in the insurance products development, marketing, sales and other related functions. + **Addressing Customer Needs:** Knowledge of the principles and practices for addressing customer needs; ability to meet customer needs by offering appropriate products in an appropriate manner. Consideration for Top Candidates: **Product Management for Commercial Insurance Portfolios** + Extensive experience managing the lifecycle of insurance products for medium to large business clients, from ideation through underwriting, launch, and post-launch optimization. + Strong understanding of industry regulatory frameworks, risk appetite, and customer-specific coverage needs. + Demonstrated ability to collaborate cross-functionally with actuarial teams, marketing, distribution channels, and technology partners to bring market-relevant insurance solutions to life. **Leadership Experience & Cultural Influence in Insurance** + leading product management, underwriting, claims, or operations teams within the insurance sector, with experience across varying team sizes and organizational structures. Demonstrated ability to drive team performance, enhance policyholder service standards, and cultivate a high-performing, collaborative environment. + Actively helped shape a values-driven culture, including implementing initiatives that promote diversity, equity, and inclusion, and aligning the team ethos with corporate governance, compliance, and customer-first principles. + Skilled in mentoring talent across technical and non-technical roles, fostering professional growth in a regulated environment. Strong conflict resolution capabilities, especially within high-stakes, customer-facing functions. **Cross-Functional Influence & Organizational Agility** + Exceptional ability to align stakeholders across underwriting, legal, claims, and technology to achieve strategic priorities and regulatory compliance. + Skilled at championing change and building momentum for digital transformation initiatives in the insurance ecosystem. + Able to leverage enterprise-wide resources to solve complex challenges and deliver measurable outcomes tied to business goals. **Analytical & Decision-Making Expertise** + Deep proficiency in insurance analytics, including predictive modeling, loss ratio analysis, and segmentation to support underwriting strategy and portfolio optimization. + Experience translating complex data insights into clear, actionable recommendations for both senior leadership and front-line teams. + Familiarity with tools such as SAS, SQL, or actuarial software, with the ability to structure and present quantitative analysis to a wide audience. Additional information: + This position requires the successful candidate to work full time, 5 days per week in the Nashville main office. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. **Summary Pay Range:** $116,532.00 - $216,384.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** July 1, 2025 - July 15, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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