Summary

At Guidewire we are proud to be able to support our customers’ mission to help protect the world’s most important investments. All of us benefit from having insurance to protect our homes, businesses, and other assets. Our customers are focused on being able to provide help when people need it the most, whether it is due to a natural catastrophe or an accident. Our mission is to be the platform that allows P&C insurers to provide the products and services that their customers need in order to recover from some of life’s most challenging events.

Since the beginning of Guidewire, we have been focused on this goal, and we have stayed focused on our customers’ success. A key part of the next chapter for Guidewire and our customers is being able to increase agility in a time of rapidly changing risks, and the insight from analytics is crucial in that effort. Guidewire’s Data Platform team is responsible for building an integrated, scalable, secure, and robust data transformation and integration services, to help both our internal development teams and our customers leverage, transform, and enrich data easily to gain analytics driven insights. In this role, you will be responsible for the infrastructure and data flows enabling various data applications to integrate seamlessly with the data in the platform.

Starting with working with customers and our internal teams, you will identify opportunities to enhance various data pipeline capabilities enabling data stakeholders to deliver business insights that have a meaningful impact on our customers overall success as measured through KPIs like retention, quote conversion rate, business cycle times, and customer and agent satisfaction. You will define requirements and then work with the engineering teams to deliver new data pipeline integration features and functionality for business insights and analytics application integration.

Most importantly, you will excel in an organization that truly lives our value of Integrity, Rationality, and Collegiality on a daily basis.

Job Description

What you will do

Lead one or more engineering teams through the ideation, technical development, and launch of data integration infrastructure and our internal business intelligence solutions

Drive feature level design sessions and product development with engineers, architects & UX

Establish shared vision across the company by building consensus on priorities leading to product execution

Define and analyze metrics that inform the success of products

Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

You will work with your manager and peers to ensure alignment of your team's work with larger organizational product roadmap across platform, applications, and analytics

Gather and define the requirements that will be used to research and innovate how data can be delivered, stored and integrated for downstream applications 

Be the expert who can help customers, QA, support, sales, and other groups with questions about our data flow, integration architecture, solution content, and products

Manage dependencies across different teams and ensure features are delivered on time

Triage, prioritize and respond to customer issues and escalations 

What we are looking for in this role

2+ years product management experience

Experience with cloud native data transport, data store, data warehousing, and business intelligence technologies

This role requires conceptual understanding and knowledge of micro services, distributed systems, AWS (Amazon Web Services), Big Data ecosystem

Cloud native software delivery experience

Ability to manage complex initiatives with limited supervision

You are driven, focused, and quick to take ownership of your work

Adaptable, resilient, and able to thrive in ambiguity

You should feel comfortable with data ingestion, cataloging, integration, and enrichment concepts and techniques and be able to understand how data relates to end user analytics requirements and applications

Experience with Thoughspot, a plus

Technical knowledge of big data and cloud technologies, services, tooling, and infrastructure preferred

Experience working with B2B SaaS (multi-tenant software as a service) company is a plus

Work on-site in our Exton, Pennsylvania office minimum of eight (8) days per month.

The US base salary range for this full-time position is $114,000 - $208,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.