Product Manager - Commodity Travel Products

Auto Club Enterprises is looking for a strategic leader to grow our Commodity Travel Product lines.

Develop and implements strategic plans of assigned Travel Product Lines: which include Airline, Car, Hotel, Insurance, and additional Ancillary travel products. Manages and coordinates all activities in the enhancement of existing products and/or the development of new products. Monitors profitability, productivity and growth targets of assigned product lines and make recommendations/corrections to improve attainment of Club's goals and objectives. Conducts market and competitive research to effectively evaluate marketing plans and goals, and to develop optimum sales/service effectiveness. Represents the Club when negotiating with outside vendors and business partners.

Job Duties

Develop and execute a comprehensive travel strategy for assigned products to enhance AAA’s presence in the travel industry and generate member engagement.

Utilizes trends, developments in the marketplace and Travel Advisor needs to shape product and service offerings. Manage the development/enhancement of products and programs including research, analysis, proposals, testing and product introduction.

Oversee the implementation of a strategic marketing plan for the assigned product line.

Facilitate open communication between the Club and outside vendors/business partners on issues such as market research, development, complaints, advertising compliance, and service quality.

Act as project manager in the implementation of all strategic initiatives for assigned product line. Ensure the timely and efficient completion of projects.

Develop detailed strategy for product distribution channels. Determine and direct how strategy fits with the overall distribution strategy of the Club.

Establish project goals. Monitor and evaluate progress against targeted goals and make corrections to attain assigned objectives.

Maintain a high level of skill and current knowledge of product line and apply knowledge in proposing and directing the development of product initiatives.

Work with multiple areas of the organization to ensure the development, execution, and success of all product line initiatives.

Perform other duties and responsibilities as assigned or required.

Position requires a high degree of independent decision making and problem-solving skills. Regularly makes decisions involving the direction of major projects.

Responsible for working with various teams to implement the latest trends in Travel, including marketplace offers, training, marketing (Digital/Print) and vendor management.

Lead the process of overall prioritization (based on data/insights), defining & setting business & user requirements, and analyze & report on performance to business partners.

Cultivate and manage relationships with external vendors, partners, and resources in the development of products.

Qualifications

Bachelors’ Equivalent combination of education and experience

4-6 years Product management, product development required

Moderate knowledge of AAA products and operations is highly desired.

Advanced ability to think strategically and transform strategy into actionable plans

required.

Advanced ability required in defining and leading implementation of new processes.

Requires advanced ability to communicate clearly and effectively at all levels of the organization– both verbally and in writing.

Requires moderate ability to compile, analyze and interpret statistical data.

Advanced organization, planning, and problem resolution skills required.

Scope

This position manages/supervises people

The starting pay range for this position is:

$117,600.00 - $156,400.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).