Job Description - We are seeking a strategic and technically adept Product Manager to lead the development and optimization of digital customer interfaces and complex backend systems within our enterprise telecom environment. This role is ideal for someone who thrives at the intersection of user experience, technical systems, and data-driven decision-making. - Product Strategy & Road mapping - Define and drive the product vision, strategy, and roadmap for digital interfaces and backend systems (billing, provisioning, inventory, etc.). - Collaborate with cross-functional teams including engineering, UX/UI, operations, and marketing to align product goals with business objectives. - User Experience (UX) Leadership - Partner with UX designers to create intuitive, user-centric digital experiences across web and mobile platforms. Translate customer needs and feedback into actionable product features and enhancements. - Backend Systems Integration - Work closely with technical teams to understand and manage complex backend systems such as billing engines, provisioning platforms, and inventory management tools. - Ensure seamless integration between front-end interfaces and backend infrastructure. - Data & Metrics Analysis - Define KPIs and success metrics for product performance. Analyze user behavior, system performance, and business outcomes to inform product decisions and continuous improvement. - Stakeholder Communication - Serve as the voice of the product across the organization, clearly communicating priorities, progress, and outcomes to stakeholders at all levels. - Gather and synthesize feedback from internal teams, customers, and partners. - can pay $60-65/h We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 5+ years of product management experience, preferably in telecom, enterprise software, or other complex technical environments. - Strong understanding of digital UX principles and experience working with design teams. [- Proven experience with backend systems such as billing, provisioning, CRM, or inventory platforms. - Proficiency in interpreting product and user metrics using tools like Google Analytics, Mixpanel, Tableau, or similar. - Excellent communication, collaboration, and organizational skills. - Technical background or familiarity with APIs, system architecture, and data flows is a plus. - Experience in Agile/Scrum environments. - Familiarity with telecom industry standards and technologies. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.