The Product Manager, Sauna360 oversees the life cycle of all specialty sauna products and select portable retail accounts through product development, launch and maintenance to end of life in support of the company’s product strategies and initiatives.

Key responsibilities include identifying and analyzing market trends and data to support and justify the development of new products or product enhancements. This position must monitor the sales, product costs and applicable margins for all sauna products worldwide and make pricing recommendations to support company objectives for profitability and market share. They should provide periodic reporting to support sales opportunities, AOP/LRP and monthly forecasting and regularly check product production to ensure products meet quality goals. This role will work closely with specialty dealer partners and will provide training and communication to channel partners and internal staff, including our field sales force.

This position reports to the Sr. Product Manager, Sauna & Omni-Channel and requires close partnerships with the GM, Sauna360, Engineering, Operations, Sales, Customer Experience, Finance, Product Management, Design and close engagement with the cross-functional New Product Introduction (NPI) team. 

Responsibilities

Monitor existing Sauna products, accessories, and parts. This should include evaluating data related to production output and quality, field performance, product reviews, dealer/customer feedback, marketing campaigns, sales and margin performance. Assigned products should periodically be assessed for their strengths and weaknesses in the marketplace and against relevant competitor products. Advocate for PLM decisions such as quality improvements, enhancements, VAVE, repositioning and end of life.  Recommendations should be well supported with VOC, market, and internal data whenever possible.Initiate and lead the development of assigned products from ideation through development and launch. Under the direction of the Sr. Product Manager, Sauna & Omni-Channel, prepare MRS documents including business cases for new product assessment and approval. Prepare and lead BOM cost reviews during the stage gate process. Authorize change orders for assigned products.  Manage part numbers and related information in the ERP system. Ensure all required reviews and approvals are completed prior to product release.Under the direction of the Sr. Product Manager, Sauna & Omni-Channel, provide input in the development of the overall strategy for assigned products. Key to success will be the ability to succinctly summarize and articulate collected insights from customers, dealers, distributors, employees, conferences, and competitors. Present insights quarterly during product pipeline review meetings.The position requires approximately 15% travel for the following activities: overseeing product development, visiting channel partners and/or vendors, training onsite at channel partner facilities, attending conferences and trade shows.Compile monthly results for established key performance metrics for distribution to the leadership team and other designated managers.Assist in the creation of effective marketing communications and training for assigned products, including writing product announcements and developing training content to be presented at company events, channel visits, seminars, conferences and trade shows.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BS/BA) in Business Administration or related field preferred. A minimum of 7 years of Product Management experience, similar in scope to the responsibilities outlined above, is required. Experience should include an understanding of consumer products, brand and product positioning, product and project management, channel marketing and distribution, product costing, use of technology, and ability to present in public. High-ticket durable goods or pool and spa industry experience preferred.

COMPUTER AND OTHER SKILLS

High proficiency level in MS Office products, especially MS Excel. Must be able to prepare reports, performance reviews, worksheets, charts, schedules, procedures, and other data as necessary. Experience with Enterprise Resource Planning (ERP) systems (e.g. Navision, Oracle). Organized and detail oriented. Knowledge of Smartsheet or Workfront and how to create action plans is a plus. Able to present information to a group of co-workers, supervisors, managers or higher-level executives. 

COMPETENCIES

Possesses strong Core and Leadership competencies as they pertain to Watkins performance criteria. 

Exhibits the values of the Watkins Way.

To perform the job successfully, an individual should demonstrate the following competencies:

COMMUNICATION - Practices attentive and active listening.  Has the patience to hear people out.  Can accurately restate the opinions of others even when he/she disagrees.  Writes, speaks and/or presents information effectively.  Treats others’ opinions with respect.  Keeps appropriate parties informed, shares information that helps others do their job well, but maintains confidentiality.  Admits mistakes.

FUNCTIONAL/TECHNICAL SKILLS - Applies functional, professional and technical experience to perform the job and meet goals and requirements.  Able to learn on the fly.  Effectively uses established company systems, software, techniques, materials and other equipment as they relate to performance.   Solid financial acumen including ability to complete such tasks as forecasting and margin analysis.

PROFESSIONALISM/COOPERATION - Demonstrates motivation, courtesy and a positive attitude.  Maintains composure in difficult situations.  Acts with the highest level of professionalism.  Looks for resolution rather than placing blame.  Willing to take on new assignments or fill-in as needed. 

QUALITY/QUANTITY - Produces high quality, accurate work results in a productive and timely manner.  Can be counted on to achieve goals and meet work deadlines.   Consistently one of the top performers.  Demonstrates the ability to manage multiple responsibilities simultaneously.  Not fearful of acting; seizes more opportunities.  Learns from mistakes.

ORGANIZATIONAL AGILITY - Knowledgeable about our organization and our culture.  Knows how to get things done both through formal channels and informal network.   Understands the origin and reasoning behind key policies, practices, and procedures.  Demonstrated ability to guide, direct or motivate others.  Is proactive.  He/she is widely trusted by peers and management and seen as a direct, truthful individual.    Interacts effectively with various levels of the organization and is comfortable around higher management.

CUSTOMER FOCUS - Is dedicated to meeting the expectations of internal and/or external customers.  Gets first-hand customer information and uses if for improvement in products or services.  Acts with customer in mind.  Establishes and maintains effective relationships with customers and gains their trust and respect.

INITIATIVE/INNOVATION - The aptitude to create ideas that improve processes and/or products that provide cost savings, simplified operation or efficiency (continuous improvement).   Able to consider and implement solutions to practical problems or prevent problems.   Good at building on the creative ideas of others.  Can effectively brainstorm and/or facilitate brainstorming.

ORGANIZATION/PRIORITY SETTING - Good at figuring out the processes necessary to get things done and prioritizes activities.  Understands how to separate and combine tasks into efficient workflow; what and how to measure it.  Can see opportunities for synergy and integration where others can't.  Can simplify complex processes.  Gets more out of fewer resources.

ADAPTABILITY/RELIABILITY - Capacity and comfort level to adapt to new, different or changing requirements and ability to learn quickly when facing new challenges.  Able to act effectively or imaginatively, especially in difficult situations and has a willingness to change or try different things to become more effective.     Consistently at work; arrives to work and meetings on time.  Monitors projects and demonstrates follow-through.  Delivers on expected tasks without requiring follow-up.  Requires little direction.

STRATEGIC AGILITY - The ability to quickly recognize, seize opportunities and change direction as a function of strategic goals and changing circumstances.  Creates new business models and innovative ways that create value for the company.    Can articulate strategy and sees the big picture.

LANGUAGE SKILLS

Strong verbal and written communication skills.   The individual must be able to interface with co-workers, internal departments, service providers, and customers in a fast-paced environment that requires multi-tasking.  Ability to read and interpret documents such as safety rules, owner’s operating manual, and service procedure manuals. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

We offer competitive compensation determined by each individual's relevant experience, skills and education. The anticipated base pay for this position is between $91,000 and $110,000 annually.

At Sauna360 Inc. a Watkins Wellness/Masco company, we believe that everyone should ‘Feel good. Live well’. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

Our core values: always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven.

  

Company: Watkins Manufacturing

Full time

Hiring Range: $74,500.00 - $117,040.00

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish